Dental Receptionist

Dental Front Office / Patient Coordinator

Pleasant Grove Dental | Elk Grove, CA

Pleasant Grove Dental is looking for a friendly, professional, and experienced Dental Front Office team member to join our practice in Elk Grove, California.

The ideal candidate is organized, dependable, detail-oriented, and passionate about providing an excellent patient experience. We are looking for someone who can confidently handle the responsibilities of a busy dental front office while working closely with our doctors and clinical team.

Responsibilities

• Greet patients warmly and provide excellent customer service
• Answer phones and respond to patient questions professionally
• Schedule, reschedule, and confirm patient appointments
• Manage the daily schedule and help maintain an efficient workflow
• Check patients in and out
• Verify dental insurance eligibility and benefits
• Explain insurance coverage, copays, deductibles, and treatment costs
• Present treatment plans and discuss financial options with patients
• Collect patient payments and maintain accurate account information
• Submit and follow up on dental insurance claims
• Assist with insurance-related questions and outstanding claims
• Maintain accurate patient records and documentation
• Coordinate referrals and communicate with specialists when needed
• Work closely with the clinical team to ensure smooth patient flow
• Help create a welcoming and positive experience for every patient

Qualifications

• Previous dental front office experience preferred
• Knowledge of dental insurance and treatment coordination
• Strong understanding of dental terminology
• Excellent communication and customer-service skills
• Strong attention to detail and organization
• Comfortable discussing treatment plans and financial arrangements
• Ability to multitask and remain calm in a busy environment
• Professional, dependable, and positive attitude
• Experience with dental practice management software is a plus
• Bilingual English/Spanish is a plus

What We’re Looking For

We want someone who is patient-focused, team-oriented, and willing to take ownership of their responsibilities. The front office is an important part of our patients' overall experience, and we are looking for someone who understands the importance of creating a welcoming, professional environment.

Why Join Pleasant Grove Dental?

• Friendly and supportive team environment
• Professional dental practice
• Opportunity for professional growth
• Patient-focused workplace
• Convenient Elk Grove location
• Competitive compensation based on experience

Position: Dental Front Office / Patient Coordinator
Location: Elk Grove, CA
Employment Type: Full-time
Compensation: Competitive and based on experience

If you are an experienced dental front-office professional who enjoys helping patients and working as part of a team, we would love to hear from you!

Apply today and tell us about your dental front-office experience.

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person