Dental Receptionist

Job Summary

As a full-time Dental Receptionist, you’ll keep the front desk moving and help patients feel welcomed and informed. You’ll coordinate appointments, support accurate records, and assist with billing and insurance tasks while protecting confidential health information. Your impact: Clear scheduling and attentive patient service help patients navigate their visits and enable the dental care team to stay focused on care.

Responsibilities

• Welcome patients, manage check-in and check-out, answer calls, and communicate with courtesy and professionalism.
• Schedule appointments, update care plans and medical records, and complete documentation review.
• Support medical billing and collection tasks, verify health insurance information, and assist with Medicare-related inquiries as applicable.
• Maintain electronic health records (EHR) and electronic medical records (EMR), following Health Insurance Portability and Accountability Act (HIPAA) requirements and clinical confidentiality policies.
• Provide clerical and medical administrative support, including typing, filing, and routine office tasks.

Skills

• Required: Strong patient service, customer service, phone etiquette, phone communication, computer skills, typing, and Microsoft Office skills; medical receptionist, front desk, scheduling, clerical, or administrative experience.
• Preferred: Dental clinic, clinic, medical office, or office experience; health insurance knowledge; medical terminology; health information management; medical office management; and medical records experience.
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, and eClinicalWorks is helpful.
• Knowledge of medical coding, CPT coding, ICD coding, ICD-9, ICD-10, medical collection, or medical billing is a plus; 10-key typing and bilingual skills are also valued.

Pay: $27.02 - $32.54 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person