Dental Receptionist / Front Desk Coordinator — Insurance Experience Required

Dental Receptionist / Front Desk Coordinator — Insurance Experience Required

Priority Endodontics | Fort Wayne, IN

Priority Endodontics is seeking an organized, dependable receptionist for our dental specialty office. We’re looking for someone who communicates professionally, makes patients feel welcome, and helps keep the front desk running smoothly.

Previous experience working with medical or dental insurance is required. Dental office experience is preferred; candidates with medical office insurance experience are also encouraged to apply.

Responsibilities

• Welcome patients and assist with check-in and check-out.
• Answer calls, schedule appointments, and communicate with referring offices.
• Verify insurance eligibility and benefits.
• Assist with insurance claims, follow-up, and patient billing questions.
• Collect payments and maintain accurate patient records.
• Coordinate with the clinical team to support the daily schedule.

What we’re looking for

• Hands-on experience with medical or dental insurance, including benefit verification.
• Strong organization, attention to detail, and follow-through.
• A friendly, professional manner with patients and coworkers.
• Ability to manage calls, scheduling, and front desk responsibilities throughout the day.
• Consistent attendance, punctuality, and clear communication.

Reliability is essential to this position. Our patients and small team depend on each person being present and ready to work for their scheduled shifts. We expect dependable attendance, advance notice for planned time off, and prompt communication when an unexpected situation affects availability.

To apply: Please submit your résumé and a brief description of your medical or dental insurance experience.

Pay: $20.00 - $22.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Cash balance pension plan
• Paid sick time
• Paid time off

Application Question(s):

• Please answer each of the following questions separately, using the corresponding number

1. Describe your experience verifying medical or dental insurance benefits.
2. Have you handled insurance claims, denials, or payment follow-up?
3. Can you consistently work the posted schedule and arrive ready to begin at the scheduled start time

Work Location: In person