Dental Receptionist/ Front desk associate

Join Our Growing Dental Team!

We are seeking a friendly, organized, and motivated Bilingual Front Desk Associate (English/Spanish) to join our busy and patient-focused dental practice. If you enjoy helping people, thrive in a fast-paced environment, and have excellent communication skills, we'd love to hear from you!

Position Summary

As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while ensuring the smooth day-to-day operation of our front office.

Responsibilities

• Greet patients warmly and provide exceptional customer service.
• Answer incoming phone calls and schedule appointments.
• Confirm appointments and manage patient recalls.
• Verify dental insurance eligibility and benefits.
• Obtain pre-authorizations and submit pre-treatment estimates when needed.
• Collect co-payments and outstanding balances.
• Check patients in and out efficiently.
• Maintain accurate patient records in the practice management software.
• Coordinate with clinical staff to ensure an efficient patient flow.
• Handle patient questions regarding treatment plans, insurance, and financial arrangements.
• Maintain HIPAA compliance and patient confidentiality.
• Perform general administrative and office support duties.

Qualifications

• Fluent in both English and Spanish (required).
• Previous dental front desk or dental office experience preferred.
• Knowledge of dental insurance plans and terminology is an asset.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.
• Proficient with computers; experience with dental software such as Open Dental or Dentrix is a plus.

What We Offer

• Competitive pay based on experience.
• Paid training.
• Opportunities for professional growth.
• Supportive and friendly team environment.
• Employee dental benefits.
• Paid time off and holiday benefits (where applicable).

We are looking for someone who is dependable, compassionate, detail-oriented, and passionate about providing outstanding patient care.

If you're ready to make a difference and become part of a team that values excellence and patient satisfaction, we'd love to meet you!

Apply today by submitting your resume and a brief cover letter.

Pay: $25.00 - $28.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person