Dental Assistant & Front Desk Coordinator

TO BE CONSIDERED

• Bilingual – English & Spanish (Required)
• Proven Dental Assistant Experience (Chairside DA experience required; expanded functions/cross-training preferred)

Overview

We are seeking a versatile and proactive Cross-Trained Dental Assistant & Front Desk Coordinator to join our team. This dynamic, dual-role position is ideal for an adaptable team player who can seamlessly transition between chairside clinical assisting in the back office and managing patient check-ins, phone calls, and appointment scheduling at the front desk. You will play a pivotal role in maintaining smooth practice flow, ensuring exceptional patient care, and optimizing both clinical and administrative operations.

Responsibilities

Front Desk & Administrative Duties

• Greet patients warmly upon arrival, handle check-in/check-out processes, and manage patient paperwork.
• Answer multi-line phone calls promptly, address patient inquiries, and schedule or confirm patient appointments.
• Verify dental insurance coverage, update patient demographics, and collect co-pays or payments at the desk.
• Maintain a clean, welcoming reception area and coordinate front-to-back office communication to minimize patient wait times.

Clinical & Chairside Duties

• Prepare treatment rooms, sterilize dental instruments, and set up tray setups following strict OSHA and infection control protocols.
• Assist the dentist chairside during a variety of operative, preventive, and surgical procedures.
• Take dental digital X-rays and impressions as directed by the dental professional.
• Provide post-operative care instructions to patients and document clinical notes accurately in patient charts.

Qualifications

• Language: Fluency in both English and Spanish is required.
• Clinical Skill Set: Prior experience as a Dental Assistant (chairside assisting, sterilization, digital X-rays) is required.
• Front Desk Experience: Familiarity with front desk operations, multi-line phone etiquette, patient scheduling, and insurance verification.
• Software: Experience with dental practice management software (Familiarity with Curve Hero is preferred, but not required).
• Skills: Excellent communication, multitasking abilities, and strong attention to detail while switching between clinical and front-office duties.

Join our team as a Cross-Trained Dental Assistant / Front Desk Coordinator, where your dual-office expertise will ensure an exceptional patient experience from the front desk to the chair!

Job Type: Full-time

Pay: $26.00 - $32.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Experience:

• Dental assisting: 2 years (Required)
• Front Desk Coordinator: 2 years (Required)

Language:

• SPANISH (Required)

Work Location: In person