Dental Receptionist

Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will play a crucial role in providing exceptional patient service and administrative support within our dental practice. This position requires strong organizational skills, proficiency in medical and dental terminology, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

• Greet patients warmly and assist them with check-in and check-out procedures.
• Manage appointment scheduling using EHR systems such as Dentrix or Eaglesoft.
• Verify patient insurance information and handle insurance claims processing.
• Maintain accurate medical records and ensure compliance with HIPAA regulations.
• Conduct medical billing and coding, including CPT coding, ICD-9, and ICD-10.
• Perform documentation review to ensure completeness and accuracy of patient files.
• Provide clerical support, including filing, typing, and maintaining office organization.
• Handle multi-line phone systems with professionalism, addressing patient inquiries effectively.
• Assist with patient intake processes and care plan documentation.
• Collaborate with dental staff to ensure efficient office operations.

Qualifications

• Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
• Familiarity with medical collection processes and insurance verification is essential.
• Proficiency in EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is highly desirable.
• Strong understanding of medical terminology, dental terminology, and health information management.
• Excellent computer skills including Microsoft Office applications; typing proficiency is required (10 key typing experience is a plus).
• Bilingual candidates are encouraged to apply as it enhances patient communication.
• Strong customer service skills with the ability to provide compassionate care to patients.
• Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our team to contribute to a positive patient experience while advancing your career in the dental field. We look forward to welcoming a new member who shares our commitment to quality care!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k) matching

Work Location: In person