Dental Receptionist

Overview

As a Dental Receptionist, you’ll keep the front desk running smoothly and help patients feel welcomed and informed. You’ll coordinate appointments, support accurate records and billing, and work closely with the dental team to keep each visit organized. Your impact: Clear scheduling and dependable patient service help patients access care and help clinicians stay focused on treatment.

Duties

• Welcome patients, manage front desk tasks, answer calls with professional phone etiquette, and provide clear information.
• Schedule appointments, update care plans and patient details, and support medical administrative support and medical office management.
• Maintain medical records and electronic health records (EHR) management using EMR/EHR systems; complete documentation review while following HIPAA and clinical confidentiality policies.
• Support medical billing, medical collection, health insurance processing, Medicare inquiries, and medical coding, including CPT coding and ICD coding with ICD-9 and ICD-10, as assigned.
• Handle clerical tasks, typing, 10 key typing, and Microsoft Office work; use sound computer skills and support health information management.

Qualifications

• Required: Patient service, customer service, phone communication, medical scheduling, and strong organizational and computer skills.
• Experience in a medical receptionist, front desk, clinic, medical office, administrative, or clerical role is helpful.
• Familiarity with medical terminology, health insurance knowledge, medical billing, medical records, or documentation review is preferred.
• Experience with EMR systems, EHR systems, or platforms such as Epic, Meditech, Athenahealth, and eClinicalWorks is a plus.
• Knowledge of care plans, medical collection, Medicare, CPT coding, ICD-9, ICD-10, or other medical coding is beneficial; bilingual ability is also welcome.

Pay: $26.34 - $31.72 per hour

Expected hours: 16.0 – 24.0 per week

Benefits:

• Employee discount
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid training

Work Location: In person