Dental Receptionist

Dental Office Receptionist – Job Description

Position Summary: Responsible for greeting patients, managing appointments, answering phone calls, and supporting the daily operations of the dental office while providing excellent customer service.

Key Duties and Responsibilities:

• Greet patients and check them in and out.
• Schedule, confirm, and manage patient appointments.
• Answer incoming phone calls and respond to patient inquiries.
• Verify patient insurance eligibility and benefits.
• Collect copayments, deductibles, and outstanding balances.
• Maintain accurate patient records and update information.
• Review and manage the daily appointment schedule.
• Communicate with patients regarding treatment appointments and follow-ups.
• Assist with patient paperwork and new patient registration.
• Maintain a professional, welcoming front office environment.
• Coordinate with clinical staff to ensure smooth patient flow.
• Follow HIPAA guidelines and protect patient confidentiality.

Pay: $12.00 - $17.00 per hour

Expected hours: 37.0 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person