Dental Receptionist

Overview

As a Dental Receptionist, you’ll keep the front desk running smoothly and help patients feel welcomed and informed. You’ll coordinate appointments, support intake and records management, and handle administrative tasks with care and attention to confidentiality. Your impact: Accurate scheduling and clear communication help patients access care and help the dental team stay focused on treatment.

Responsibilities

• Welcome patients, manage front desk operations, and provide attentive patient and customer service in person and by phone.
• Schedule appointments, support patient intake, and communicate care plans and administrative information clearly.
• Maintain medical records and electronic health records (EHR), review documentation, and follow Health Insurance Portability and Accountability Act (HIPAA) and clinical confidentiality policies.
• Dental billing, insurance filing, verify dental coverages, follow up on outstanding claims
• Handle filing, typing, data entry, and other administrative support.

Qualifications

• Required: Strong phone etiquette, computer skills, organization, and clear communication; experience in customer service, clerical, administrative, or front desk work is helpful.
• Preferred: Dental office experience
• Eaglesoft experience a plus. Previous use of Vyne also a plus. Not required.

Pay: $16.00 - $21.00 per hour

Expected hours: 31.0 – 33.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid sick time
• Paid time off

Work Location: In person