Dental Receptionist

Job Summary

We are seeking a Dental Receptionist to join our thriving dental practice. In this role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while managing essential administrative functions. Your energetic approach and attention to detail will help streamline daily operations, support patient care, and uphold the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to be an integral part of a dedicated healthcare team committed to delivering exceptional dental services.

Responsibilities

• Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using Dentrix Dental Software.
• Verify patient insurance coverage, process payments, and handle dental billing and collections efficiently utilizing dental insurance knowledge.
• Maintain accurate and organized records, review documentation for completeness, and ensure compliance with HIPAA and clinical confidentiality policies.
• Manage phone communication with professionalism, providing clear information about appointments, billing inquiries, and general questions while practicing excellent phone etiquette.
• Assist with clinical administrative support tasks including filing, data entry, and dental claim submissions.

Skills

• Proven experience in dental reception and roles with strong clinic experience.
• Knowledge of dental terminology, procedures, and dental insurance processes.
• Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus.
• Strong computer skills including Microsoft Office Suite (Word, Excel) for documentation review and administrative tasks.
• Ability to handle dental billing processes accurately while maintaining clinical confidentiality at all times.
• Demonstrated organizational skills with attention to detail in documentation review and office management tasks.
• Experience with health information management systems such as Dentrix is highly desirable.

Join our team where your enthusiasm meets purpose! We’re dedicated to creating a supportive environment that values your contributions while providing opportunities for professional growth in the dental field.

Pay: $600.00 - $800.00 per week

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Uniform allowance

Work Location: In person