Dental Practice Manager

Full-Time Dental Office Manager | 5+ years in Dental Management Required

Lumos Dental Studio | Celebration, FL | Growth-Focused Private Practice
Schedule: Mon–Thu, 7:30 am–4:30 pm Fri, 7:30am-12:30pm
Employment Type: Full-time (non-exempt)

About Lumos

We’re a modern, patient-centric private practice led by Dr. Radha Patel. Our name means “light”. We exist to make great care simple, kind, and consistent. If you love clear systems, warm hospitality, and a team that actually supports each other, you’ll fit right in.

We are seeking a strong Dental Office Manager to own daily operations, stabilize cash flow, optimize scheduling, and build a calm, accountable team culture.

This role is for a confident leader who thrives on structure, standards, systems, and results, not micromanagement or reactive firefighting.

If you love building smooth workflows, coaching people toward excellence, protecting revenue, and creating exceptional patient experiences, keep reading.

What You’ll Own:

Operations & Office Flow

• Own daily office operations and workflow across front desk and clinical coordination.
• Protect the schedule, production blocks, and provider efficiency.
• Ensure on-time starts and smooth daily rhythm.
• Anticipate bottlenecks and solve them proactively.
• Lead effective daily morning huddles and planning.

Financial Oversight & Revenue Protection

• Ensure treatment estimates and financial workflows are accurate.
• Monitor collections and payment compliance.
• Oversee Accounts Receivable (AR) follow-up rhythm and aging control.
• Reduce preventable write-offs and unresolved balances.
• Maintain clean financial workflows and accountability.

Patient Experience & Issue Resolution

• Serve as the first point of escalation for non-clinical patient concerns.
• Resolve issues with empathy, professionalism, and clarity.
• Ensure consistent handoffs and patient communication standards.
• Protect practice reputation and patient confidence.

Team Leadership & Accountability

• Reinforce attendance, professionalism, communication, and workflow standards.
• Coach performance kindly and directly.
• Address issues early before escalation.
• Support onboarding and training of team members.
• Build a calm, respectful, accountable culture.

Compliance & Risk Management

• Maintain OSHA, HIPAA, and required compliance documentation.
• Ensure required trainings and logs are current.
• Support clean audits and inspections.

Systems & Continuous Improvement

• Identify workflow inefficiencies and friction points.
• Implement process improvements and maintain SOPs.
• Drive consistency across operations.

Leadership Communication & Reporting

• Track and report KPIs, trends, risks, and improvements.
• Bring solutions and recommendations to leadership.
• Support growth planning and capacity forecasting.

Who You Are

• Calm under pressure and emotionally mature.
• Highly organized and systems-driven.
• Comfortable holding standards and accountability.
• Financially disciplined and detail-oriented.
• Proactive problem solver.
• Strong communicator with leadership presence.
• Growth-minded and coachable.

Requirements

• 5+ years experience as a Dental Office Manager.
• Strong knowledge of:
• Dental scheduling systems
• Insurance verification and estimates
• Collections and AR workflows
• Team leadership
• Dental software experience required (Dentrix, Eaglesoft, Open Dental, etc.).
• Strong computer and organizational skills.
• Professional written and verbal communication.

What We Offer

• Competitive compensation based on experience.
• Stable, growth-oriented environment.
• Leadership development and operational support.
• Clear expectations and performance standards.
• Healthy culture focused on respect and excellence.
• Opportunity to lead, grow, and make impact.

Scope of Responsibility Statement

This role carries full operational ownership of daily office performance, patient experience, financial integrity, scheduling flow, team standards, compliance readiness, and issue resolution while on duty.

Responsibilities are not limited to the duties listed above. Any task, decision, or intervention reasonably necessary to maintain safe, compliant, professional, and profitable operations is within the scope of responsibility.

We look forward to meeting leaders who take ownership and pride in excellence.

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Benefits:

• Dental insurance
• Paid time off

Experience:

• Dental Practice Manager: 5 years (Required)

Work Location: In person