Dental Patient Coordinator

Overview

We are looking to hire a caring, detail orientated and experienced Patient Care Coordinator to join our beautiful practice in Union Square. You will be the first point of contact for our patients and excellent customer service skills is a must. Long term position for stability and to be part of something great! Opportunity for growth is offered for this role.

Duties

• Greet patients warmly and manage front desk responsibilities with professionalism and enthusiasm
• Schedule appointments efficiently using dental software and coordinate patient flow
• Verify insurance coverage, explain treatment plans, and collect payments while adhering to HIPAA confidentiality policies
• Review medical records, documentation, and insurance information for accuracy and completeness
• Communicate effectively with patients, insurance companies, and healthcare providers to resolve scheduling or billing issues
• Support clinical staff by treatment plan documentation and coordinating follow-up appointments
• Business experience to grow the practice

Skills

• Proven experience in dental clinic or medical office environments with strong knowledge of healthcare operations
• Excellent customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines
• Effective phone etiquette and communication skills for scheduling appointments and addressing patient inquiries
• Ability to multitask in a fast-paced environment while maintaining professionalism and clinical confidentiality policies

Pay: $23.00 - $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Uniform allowance

Work Location: In person