Dental Patient Coordinator

Dental Patient Coordinator – Pensacola, FL | Pensacola Smiles

Join the Team at Pensacola Smiles!

Pensacola Smiles is looking for an experienced Dental Patient Coordinator to join our team in Pensacola, FL.

We’re looking for someone who enjoys working with people, takes pride in providing excellent customer service and understands how important the front office is to creating a positive patient experience. If you’re organized, personable and enjoy helping patients feel comfortable and confident in their dental care, we’d love to meet you.

What We're Looking For

• At least 2 years of dental front-office experience
• Experience with dental scheduling and patient coordination
• Familiarity with dental insurance and treatment coordination
• Experience with Open Dental is a plus
• Strong communication and organizational skills
• A friendly, professional and confident demeanor
• Ability to multitask in a fast-paced, team-oriented environment
• A genuine commitment to patient care and customer service

What We Offer

• Pay That Reflects Your Experience
• Weekly bonus opportunities
• Health, vision, life and additional insurance options
• 401(k) with company match
• Paid time off
• A supportive, team-focused work environment
• Opportunities for professional growth and development

What You'll Do

• Welcome patients and help create a positive experience from check-in through check-out
• Manage scheduling, confirmations, cancellations and rescheduling
• Answer phones and assist patients with questions
• Coordinate treatment appointments and follow up with patients as needed
• Review treatment plans and help patients understand their recommended care
• Discuss treatment costs, payment options and financing when appropriate
• Verify insurance benefits and assist with insurance-related questions
• Collect patient payments and maintain accurate account information
• Communicate with patients, doctors and the clinical team to keep the day running smoothly
• Maintain accurate patient records and support daily front-office operations

Get to Know Our Team

At Pensacola Smiles, we believe great dentistry starts with a great team. We value a welcoming atmosphere, strong teamwork and making sure every patient feels cared for. We want team members who take pride in what they do, enjoy building relationships and want to grow alongside their teammates.

As part of Operation Dental, a privately owned dental group backed by dentists and never private equity, we believe in putting people before profits and doing things the right way.

If you're an experienced dental front-office professional looking for a team where you can make a difference and continue to grow, we'd love to hear from you!

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Dental receptionist: 2 years (Required)

Work Location: In person