Dental Office Patient Care Coordinator

Patient Care Coordinator

Monday–Thursday, 7 am – 5 pm | Fridays and weekends off!

Love helping people? Want a job that actually matters? Come grow with us.

At Merrimack Smiles, we’re more than a dental office. We’re a team that changes lives, one smile at a time. Patients come to us nervous, in pain, or embarrassed about their teeth, and they leave feeling cared for, confident, and like they’ve been heard. Our Patient Care Coordinators are a huge part of that.

You’re the first voice patients hear and the first face they see. You make them feel welcome, remembered, and at ease. It’s a role with real impact.

Why people love working here:

• You’ll make a difference every day. You’ll see patients go from anxious to smiling, and know you helped get them there.
• A team that has your back. We’re positive, supportive, and we hold each other to a high standard because we care.
• You’ll be appreciated. Your work is noticed and valued here.

You’ll thrive here if you:

• Have a warm, upbeat personality that comes through even over the phone
• Are curious and excited to learn about dentistry and how to help patients understand their care
• Take pride in your work and notice the little details that make someone’s day
• Take initiative and love being part of a team that’s always getting better
• Want more than a job. You want to be part of something

Dental experience is a plus but not required for someone who is self-motivated, driven, and has a willingness to learn.

What you’ll do:

• Greet and care for patients in person and on the phone
• Schedule appointments and keep the day running smoothly
• Help patients understand their treatment, insurance, and financial options
• Follow up so every patient feels supported
• Partner closely with our doctors and clinical team

Ready to join us? Ready to join us? Apply today and answer our quick question. We can’t wait to meet you!

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Application Question(s):

• Tell us about a time you went above and beyond for someone. What did you do, and why did it matter to you?

Work Location: In person