Dental Office Manager/Treatment Coordinator

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Job Summary*

We are seeking a dynamic and highly organized Dental Office Manager/Treatment Coordinator to lead our dental practice with enthusiasm and precision. In this pivotal role, you will oversee daily operations, coordinate patient treatment plans, and ensure an exceptional patient experience. Your leadership will drive practice efficiency, foster a welcoming environment, and uphold compliance with healthcare regulations. This position offers an exciting opportunity to combine healthcare management expertise with outstanding customer service skills in a fast-paced dental setting.

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Duties*

• Manage the daily operations of the dental office, including staff supervision, scheduling, and workflow optimization to maximize productivity and patient satisfaction
• Coordinate treatment planning by explaining procedures to patients, discussing financial options, and ensuring understanding of treatment options and costs
• Oversee medical administrative support functions such as medical records management, billing, coding, and insurance claims processing using EMR (Electronic Medical Records) systems like Eaglesoft or Dentrix
• Ensure compliance with HIPAA, JCAHO standards, health regulation policies, and other healthcare regulations to maintain the highest standards of patient privacy and safety
• Supervise healthcare staff including dental assistants, hygienists, administrative personnel, and manage human resources functions such as hiring, training, performance evaluations, and team development
• Monitor fiscal management activities including budgeting, financial reporting, accounts receivable/payable, and practice management to ensure profitability and financial health
• Utilize patient management software to track appointments, manage patient flow efficiently, and improve overall clinic operations

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Requirements*

• Proven experience in dental office management or healthcare practice management with a strong understanding of medical office operations and workflow optimization
• Extensive knowledge of EMR/EHR systems such as Eaglesoft or Dentrix; proficiency in Microsoft Office Suite is essential for reporting and communication tasks
• Demonstrated supervisory experience managing healthcare teams in a fast-paced environment with excellent managerial communication skills
• Strong understanding of medical billing, coding procedures, insurance processes, and compliance regulations including HIPAA and JCAHO standards
• Familiarity with healthcare regulation policies related to managed care, utilization management, acute care practices, and medical records management
• Ability to handle fiscal responsibilities such as budgeting, financial management, and resource allocation effectively
• Excellent customer service skills with the ability to communicate clearly with patients about treatment plans and financial options while maintaining professionalism at all times

Join our team to lead a vibrant dental practice where your expertise will make a meaningful difference! We are committed to fostering a positive work environment that supports your professional growth while delivering exceptional care to our patients. This role is ideal for motivated individuals passionate about healthcare management who thrive in collaborative settings. All positions are paid roles that value your skills and dedication—come be part of our mission to provide outstanding dental care!

Pay: $23.00 - $29.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• Dental insurance
• Paid time off

Work Location: In person