Dental Office Manager/Treatment Coordinator

Overview

Join our dynamic healthcare team as a Dental Office Manager/Treatment Coordinator! In this pivotal role, you will lead the daily operations of our dental practice, ensuring smooth workflow, exceptional patient care, and compliance with healthcare regulations. Your expertise will drive practice efficiency, foster a welcoming environment for patients, and support the clinical team in delivering outstanding dental services. This position offers an exciting opportunity to utilize your management skills in a fast-paced, patient-centered setting dedicated to improving oral health.

Duties

• Oversee all administrative functions of the dental office, including scheduling, patient management, and staff coordination
• Manage financial aspects such as billing, coding, budgeting, and fiscal management to ensure practice profitability
• Supervise front office staff and clinical support team, providing training and performance evaluations to promote a high-performing team
• Coordinate treatment plans with dentists and patients, explaining procedures, insurance coverage, and payment options to enhance patient understanding and satisfaction
• Ensure compliance with healthcare regulations such as HIPAA, JCAHO standards, and health policy policies while maintaining accurate medical records and electronic health records (EHR/EHR systems)
• Utilize patient management software Dentrix to streamline appointment scheduling, billing, and record keeping
• Monitor clinic operations for quality assurance and implement process improvements to optimize patient flow and service delivery

Skills

• Proven experience in medical office management with strong knowledge of healthcare practice management systems and EMR/EHR systems
• Expertise in dental office operations, including dental billing, coding, and insurance processing
• Demonstrated supervisory skills with experience managing healthcare teams effectively
• Proficiency in Microsoft Office Suite for documentation, reporting, and communication purposes
• In-depth understanding of health regulation policies such as HIPAA compliance and JCAHO accreditation standards
• Strong financial management capabilities including budgeting, fiscal oversight, and medical billing practices
• Excellent managerial communication skills to lead teams, coordinate with clinical staff, and engage with patients professionally
• Knowledge of medical terminology, medical records management, acute care experience preferred for comprehensive patient support
• Ability to navigate managed care environments and utilization management processes efficiently

Embark on a rewarding career where your leadership directly impacts patient care quality while fostering a collaborative team environment. We are committed to supporting your professional growth through ongoing training in healthcare management practices. Join us in making a difference—apply today!

Pay: $25.97 - $35.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Dental insurance
• Flexible schedule

Application Question(s):

• If there's a call out and we're down to only 1 assistant, are you willing to help your team members turn down an operatory, help hygiene sterilize instruments, unpack shipments, update the ongoing inventory list and they help you as well? Teamwork and being kind to one another is required : )
• How many insurance verifications are you able to do in a day?
• How many treatment plans have you presented in a day? What kinds of treatment plans?
• How many patients are you able to call in a day to confirm appointments and fill the schedule with holes?
• Do you need a Dentrix refresher? We unfortunately don’t have time to teach Dentrix so please do not apply if you've used Dentrix in the past but are unable to do insurance verifications, treatment planning, and filing insurance claims without any assistance or a Dentrix refresher
• Please list 2 licensed dentist references from the past 2 dental ADULT offices you've worked at. Include the full name, cell number, and give them a heads up that they'll be receiving a call to get feedback. References must be licensed dentists not office managers or other dental staff.

Experience:

• Dentrix: 1 year (Required)
• Dentrix Treatment Planning: 1 year (Required)
• Insurance Verification: 1 year (Required)
• Dentrix Ledger Audit A/R: 1 year (Required)

Work Location: In person