Dental Office Manager/Treatment Coordinator

Job Overview
We are seeking an experienced and dynamic preferably a Bi-Lingal Front Office Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills, exceptional guest service abilities, and a comprehensive understanding of dental procedures. This role is vital in ensuring a seamless patient experience, maintaining efficient front desk operations, and fostering a welcoming environment for all patients. The Front Office Manager will also coordinate with various departments to uphold the highest standards. Must know dental insurance, Eaglesoft systems and how to post payments.

Responsibilities

• Supervise front desk staff to ensure efficient check-in and check-out processes
• Manage patient inquiries, complaints, and requests with professionalism and courtesy
• Coordinate audit procedures to ensure accurate financial reporting
• Maintain excellent phone etiquette and handle multi-line phone systems effectively
• Train and mentor front desk team members to deliver exceptional services
• Ensure compliance with policies, procedures, and safety standards

Requirements

• Proven experience in dental management.
• Strong customer service skills with a focus on patient satisfaction
• Bilingual is desirable to serve diverse clientele
• Excellent communication skills, including phone etiquette and handling multi-line phone systems
• Leadership qualities with the ability to manage a team effectively
• Ability to work flexible hours, including evenings or weekends if required
• Know dental insurance

This position offers an exciting opportunity to lead a dedicated team within a vibrant family owned environment. We value professionalism, enthusiasm, and a commitment to delivering outstanding patient experiences.

Pay: From $30.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience:

• dental: 2 years (Required)

Language:

• Spanish and English (Required)

Work Location: In person