Dental Office Manager

Office Manager – ACE Dental

Are you a results-driven leader with a passion for patient care and a talent for driving treatment acceptance? At ACE Dental, we deliver big-city dentistry with a small-town heart — and we’re looking for an Office Manager who isn’t just running operations, but owning conversion and leading a high-performing team to deliver exceptional patient experiences.

This is a conversion-focused leadership role. You will be the owner of treatment acceptance in the practice — ensuring every patient understands their options, says yes to care, and stays on track throughout their journey.

What You'll Own and Drive:

• Treatment conversion is your responsibility — from consult to close, you will manage and optimize how treatment is presented, tracked, and accepted.
• Lead the team through the entire patient journey, ensuring seamless coordination, timely follow-up, and consistent communication.
• Ensure all trackers, consult logs, and follow-up tools are fully completed, accurate, and reviewed daily.
• Directly coach and develop front office and treatment team members in sales techniques, treatment presentation, and financial communication.
• Monitor and act on KPIs for case acceptance, production goals, scheduling, and patient retention.
• Build a results-driven culture with warmth, transparency, and integrity — no gimmicks, just exceptional care.

Why ACE Dental:

• We serve working- and middle-class families with affordable, tech-forward dentistry — making premium care accessible and efficient.
• Our model supports same-day appointments, in-house treatment, and fast, comfortable experiences.
• We build long-term patient relationships through trust, empathy, and consistency — not pressure or overselling.
• We invest heavily in training for treatment coordination, sales strategy, and conversion techniques so you and your team continue to grow.

What You Bring:

• Minimum 3 years of dental office management experience
• Proven success in closing treatment plans and driving conversions
• Strong leadership and team development skills
• Confidence managing systems, metrics, and accountability tools
• Deep understanding of dental insurance, treatment workflows, and financial options
• Spanish bilingual skills are a plus

Perks & Benefits:

• Pay: $19–$22/hour depending on experience
• Daily and monthly bonuses
• Dental, health, vision, and life insurance
• Paid time off and employee discounts

Ready to Take Ownership of Growth?

If you're a high-energy, goal-oriented leader who thrives on helping patients say yes and supporting a team to reach their best — this is your seat at the table.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you been interviewed by ACE Dental before?
• What is your salary expectation?

Experience:

• Dental or Medical Office Management: 1 year (Preferred)
• Dental or Medical Office: 1 year (Preferred)

Language:

• Bilingual in Spanish (Preferred)

Work Location: In person