Dental Office Manager / Treatment Coordinator

We are seeking a charismatic, relationship-driven leader who loves connecting with patients, presenting financial options, and closing high-value care.

We are a high-end, boutique dental practice in San Luis Obispo offering exceptional clinical care in a spa-like environment. As our practice expands, our doctor needs a persuasive, highly organized Practice Lead to serve as our operational engine.

If you thrive on inspiring team momentum, building patient trust, and driving project completion, this is your ideal home.

Role Breakdown (60/40 Split)60% — Case Presentation & Sales

• Case Acceptance: Present complex, high-value treatment plans with warmth, clarity, and persuasive confidence.
• Financial Alignment: Walk patients through financing options, overcome objections, and help them comfortably say "Yes."
• Production Driving: Proactively follow up on unaccepted care to maintain high acceptance rates.

40% — Practice Management & Execution

• Operations & KPIs: Track practice metrics, monitor overhead, and optimize schedule engineering.
• Team Leadership: Lead huddles, keep the front office aligned, and foster a positive culture.
• Project Completion: Take doctor-led growth initiatives (marketing, workflow updates) and drive them to 100% completion.

Ideal Profile

• The Catalyst: High energy, loves relationship-based sales, and naturally inspires patients to move forward with high-ticket treatment.
• The Finisher: Obsessed with organization, checklists, metrics, and zero loose ends.
• The Pragmatist: Brings astute judgment and thoughtful decision-making to daily operations.

Qualifications

• 3+ years in dental treatment coordination, practice management, or healthcare sales.
• Proven success presenting financial options and closing high-value treatment plans.
• High EQ, exceptional communication, and strong objection-handling skills.
• Proficient with dental software and KPI tracking.

How to Apply

To apply, please send your resume along with quick responses to these two questions:

• What is your personal approach to helping a patient overcome financial hesitation on a major treatment plan?
• Briefly describe a system or project you managed from start to finish and how you ensured its success.

Pay: $35.00 - $45.00 per hour

Expected hours: 32.0 – 38.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement

Work Location: In person