Dental Office Manager

The Smilepoint Difference - In our Patient-centric model, traditional responsibilities of Insurance Verification, Billing, Collection, Aging, Patient Statements, Marketing, Profit and Loss Management, Reporting, Payroll etc have been taken away from the Office Manager and Front Office and outsourced to a large central team. This frees up significant time for the front office to focus completely on delivering outstanding care to our Patients.

The Key Responsibilities of a Smilepoint Office Manager are:

• Sales - Present Treatment Plans, discuss Insurances and finances, and close the cases effectively ensuring high case acceptance.
• Schedule - Build productive Patient Schedule for Providers by making at least 20 daily outbound calls to patients.
• Patient Experience - Provide a welcoming, interactive, and an outstanding patient experience, in person and over the phone.
• Team - Lead team members by example ensuring that they are trained, motivated and are operating at 100% efficiency.
• Targets - Achieve Production Targets by effectively managing Patient Schedules and maximizing team productivity.
• Operations - Run the office smoothly in accordance with Smilepoint Processes and Policies.

EXPERIENCE: At least 2 years experience in the Dental industry.