Dental Office Manager

Job Summary

We are seeking an EXPERIENCED Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate has experience submitting claims, tracking and posting claim payments, is able to collect overdue payment from patients, can manage and keep a daily schedule, and can direct people. As a Dental Office Manager, you will be responsible for ensuring efficient clinic functioning, maintaining compliance with healthcare regulations, and delivering outstanding patient service. Candidate should be able to communicate well with the owner doctor keeping her in the loop. There will be no on the job training so candidate must have experience.

Duties

• Manage the overall operations of the dental practice, including scheduling, patient flow, and staff coordination to optimize efficiency.
• Oversee fiscal management tasks such as budgeting, financial reporting, medical billing, and cost control measures to ensure financial health of the practice.
• Supervise healthcare staff including dental assistants, hygienists, administrative personnel, and other team members; provide training and performance evaluations.
• Ensure compliance with all health regulation policies including HIPAA, JCAHO standards, and OSHA requirements related to medical records and patient privacy.
• Utilize electronic health record (EHR) systems such as Eaglesoft or Dentrix for accurate patient management and medical records documentation.
• Oversee medical administrative support functions including appointment scheduling, patient management software, and billing processes.
• Maintain knowledge of dental clinic operations along with healthcare practice management best practices to improve workflow and patient satisfaction.
• Implement policies for managing managed care contracts and utilization management to maximize practice revenue streams.
• Facilitate communication between clinical staff and patients to uphold high standards of customer service and care quality.

Experience

• Proven experience in dental office management or healthcare practice management with a strong background in medical office operations.
• Demonstrated supervisory experience managing teams within a healthcare or dental setting.
• Extensive knowledge of fiscal management including budgeting, financial reporting, and medical billing procedures.
• Proficiency with EMR/EHR systems such as Eaglesoft or Dentrix; familiarity with patient management software is essential.
• Strong understanding of healthcare regulations including HIPAA compliance, JCAHO standards, and health policy policies.
• Experience working with medical terminology, medical records management, and electronic health records systems.
• Background in managing healthcare staff across clinical and administrative roles within a dental or medical clinic environment.
• Excellent managerial communication skills paired with customer service expertise to foster a positive patient experience.
• Knowledge of managed care processes, utilization management practices, and acute care or critical care experience is advantageous.

Join our team as a Dental Office Manager to lead our practice towards operational excellence while delivering exceptional patient care through effective leadership and comprehensive healthcare management!

Pay: $28.00 - $30.00 per hour

Work Location: In person