Dental Office Manager

Job Overview

As a Dental Office Manager, you’ll keep daily practice operations organized, responsive, and focused on patient care. You’ll coordinate administrative and financial workflows, support staff, and help the team follow applicable health regulations and privacy requirements. Your impact: By keeping records, scheduling, and billing processes on track, you help patients navigate care and enable clinicians to focus on treatment.

Responsibilities

• Oversee office management, practice management, patient management software, and medical administrative support, including scheduling, medical records, and electronic health records (EHR) management.
• Coordinate medical billing, fiscal and financial management, budgeting, and utilization management; monitor workflows and support managed care processes.
• Supervise and support healthcare staff; handle human resources tasks and use clear managerial communication to coordinate the team.
• Maintain compliance with HIPAA (Health Insurance Portability and Accountability Act), health regulation policy, and applicable accreditation standards, including JCAHO (Joint Commission on Accreditation of Healthcare Organizations), where relevant.
• Deliver responsive customer service and help resolve patient and operational concerns.

Requirements

• Dental office experience and experience in office management, healthcare management, medical office management, or healthcare practice management are preferred; medical office, clinic, dental clinic, or acute care experience is also valuable.
• Supervising experience, healthcare staff management, or experience managing teams as a healthcare practice manager is preferred.
• Familiarity with EMR (electronic medical record) and EHR systems, patient management software, Eaglesoft, or Dentrix is an asset.
• Knowledge of medical terminology, medical billing, HIPAA, compliance, and medical records is preferred; nursing, critical care experience, or managed care knowledge may also be useful.
• Demonstrated management, medical management, financial management, and customer service skills, with proficiency in Microsoft Office.

Pay: $28.00 - $35.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person