Dental Office Manager

Overview

As a Dental Office Manager, you’ll keep daily practice operations organized, support a welcoming patient experience, and help the care team work effectively. You’ll coordinate office administration, staff, records, and financial processes while maintaining privacy and compliance with applicable health regulations.

Your impact: By keeping scheduling, records, and office workflows on track, you help patients access care and enable clinical staff to focus on treatment.

RESPONSIBILITIES

Practice Growth & Financial Performance

• Drive practice revenue, profitability, and overall business growth.
• Monitor key performance indicators (KPIs), including production, collections, case acceptance, and scheduling efficiency.
• Improve consultation-to-surgery conversion rates through effective patient communication and follow-up.
• Identify opportunities to increase patient acquisition, referrals, and operational efficiency.
• Oversee treatment plan presentation, financing options, and patient financial arrangements.

Leadership & Team Management

• Lead, motivate, train, and hold team members accountable for performance.
• Manage hiring, onboarding, scheduling, and employee development.
• Conduct daily morning huddles and regular performance meetings.
• Establish clear expectations and maintain a positive, professional, results-oriented culture.
• Resolve patient concerns and employee issues professionally.

Operations & Patient Experience

• Oversee daily operations across our Basking Ridge and Summit locations.
• Ensure an exceptional patient experience from initial consultation through post-operative care.
• Optimize scheduling, patient flow, and surgical productivity.
• Supervise insurance verification, billing, collections, and treatment coordination.
• Maintain compliance with HIPAA, OSHA, and applicable dental practice regulations.
• Implement and enforce standard operating procedures to ensure consistency and efficiency.

Qualifications

• 2+ years of dental office management experience preferred.
• Experience in oral surgery, dental implants, full-arch rehabilitation, or high-production dental practices strongly preferred.
• Experience with implant-focused organizations is a major plus.
• Strong understanding of treatment planning, case acceptance, dental insurance, and patient financing.
• Proven ability to lead teams, achieve performance targets, and improve operational efficiency.
• Excellent communication, organizational, and problem-solving skills.
• Experience with Open Dental or similar practice management software preferred.
• Strong business acumen and an ownership mentality.

What We Offer

• Competitive compensation based on experience.
• Performance-based bonus opportunities.
• Leadership role in a growing, modern, surgeon-owned private practice.
• Opportunity for professional advancement and long-term career growth.
• Supportive, collaborative team environment.
• State-of-the-art technology and facilities.

Who We're Looking For

We want a leader who is proactive, accountable, financially minded, and passionate about building a successful practice.

The ideal candidate does not simply manage the schedule or supervise employees. They understand how to grow a practice, develop a team, improve the patient journey, and deliver measurable results while maintaining the highest standards of patient care.

If you have successfully managed a high-performing dental or implant practice and are ready to take on a leadership role with significant growth potential, we would love to hear from you.

Apply today to join Ridge Oral Surgery & Dental Implants!

Pay: From $30.00 per hour

Work Location: In person