Dental Office Manager IN TRAINING

NOW HIRING! KIDS 360 PEDIATRIC DENTISTRY

Dental Office Manager in Training

Are you an experienced dental professional ready to take the next step into leadership?

Kids 360 Pediatric Dentistry is seeking a highly motivated, dependable, organized, and career-driven individual to join our team as a Dental Office Manager in Training.

PLEASE NOTE: THIS IS NOT AN ENTRY-LEVEL DENTAL POSITION.

We are looking for someone who already has a strong dental front office foundation and is ready to develop the leadership, financial management, and operational skills necessary to successfully manage a busy pediatric dental practice.

The ideal candidate must be knowledgeable, proactive, accountable, coachable, and comfortable working in a fast-paced environment.

REQUIRED DENTAL EXPERIENCE

Candidates should already have working knowledge of:

-Dental terminology, tooth numbering, and dental procedure codes.
-PPO, Medicaid, and CHIP insurance verification and benefit breakdowns.
-Dental treatment planning and financial presentations.
-Insurance claims, pre-authorizations, denials, and follow-ups.
-Patient collections, accounts receivable, and payment arrangements.
-Dental scheduling, recall systems, and patient flow.
-Dental practice management software, preferably Open Dental.
-Excellent customer service and parent communication.
-Handling patient concerns and resolving conflicts professionally.

-Ability to connect with and lead a team

MANAGEMENT TRAINING & RESPONSIBILITIES

The selected candidate will receive hands-on training and development in the following areas:

Leadership & Team Management

-Supervising and supporting front and back office operations.
-Training, coaching, and developing employees.
-Monitoring attendance, performance, and accountability.
-Assisting with hiring, onboarding, and performance evaluations.
-Conducting team meetings and promoting a positive work environment.
-Managing employee concerns and implementing corrective action when necessary.

Financial & Business Operations

-Understanding and monitoring daily production and collection goals.
-Reviewing financial reports and practice performance.
-Managing accounts receivable and outstanding insurance claims.
-Monitoring overhead expenses and operational costs.
-Identifying opportunities to increase profitability and improve efficiency.
-Reviewing daily deposits, financial transactions, and end-of-day reports.

Daily Office Management

-Overseeing daily office operations and scheduling efficiency.
-Maintaining productive patient flow.
-Coordinating communication between dentist, clinical staff, and front office staff.
-Ensuring compliance with HIPAA, OSHA, and office policies.
-Managing inventory, supplies, and vendor relationships.

-Managing repairs and cleaning the office (along with other staff members)
-Establishing and maintaining office procedures and standards.
-Ensuring an exceptional patient and parent experience.

Practice Growth & Development

-Monitoring patient retention and recall performance.
-Supporting marketing and community outreach initiatives.
-Identifying opportunities for practice growth.
-Tracking key performance indicators (KPIs).
-Developing leadership, decision-making, and problem-solving skills.
-Learning to independently manage the overall success of the practice.

WHO WE’RE LOOKING FOR

We want someone who:

Has solid dental front office experience.

Understands dental insurance and treatment planning.

Has excellent communication, problem-solving skills, and can understand how to manage people and mediate conflict

Takes initiative without constantly needing direction.

Is dependable, professional, and organized.

Can multitask and remain calm under pressure.

Is comfortable accepting feedback and being held accountable.

Is willing to learn, lead, and grow professionally.

Wants a long-term career in dental office management.

Benefits:

401K with employer match (after 3 months of employment)

2 weeks PTO

Paid Holidays

We’re looking forward to adding to our Kids 360 Pediatric Dentistry family!

Pay: $28.00 - $30.00 per hour

Expected hours: 32.0 – 35.0 per week

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person