Dental Office Manager

Overview

We are seeking a dynamic and highly organized Dental Office Manager to lead our dental practice with enthusiasm and expertise. This pivotal role combines administrative leadership with clinical support, ensuring seamless operations, exceptional patient care, and compliance with healthcare regulations. The ideal candidate will thrive in a fast-paced environment, demonstrate strong managerial skills, and possess comprehensive knowledge of medical office management systems. Your energy and proactive approach will drive efficiency, foster team collaboration, and elevate the patient experience from check-in to checkout.

Duties

• Oversee daily dental office operations, including scheduling, patient flow, and staff coordination to ensure smooth practice functioning.
• Manage financial aspects such as budgeting, billing processes, insurance claims, and collections using EMR/EHR systems like Eaglesoft or Dentrix.
• Supervise clinical and administrative staff, providing training, performance evaluations, and fostering a positive team environment.
• Ensure compliance with HIPAA, JCAHO standards, health regulation policies, and other healthcare regulations to maintain accreditation and legal adherence.
• Coordinate human resources functions including hiring, onboarding, staff scheduling, and conflict resolution while managing medical records and medical administrative support.
• Utilize patient management software to optimize patient scheduling, record keeping, and communication workflows.
• Maintain high standards of customer service by addressing patient inquiries promptly and professionally while managing medical billing and coding accurately.

Qualifications

• At least 5 years of experience preferred
• Proven experience in medical office management within a healthcare or dental setting; dental office experience is highly preferred.
• Strong proficiency in EMR/EHR systems such as Eaglesoft or Dentrix; familiarity with Microsoft Office Suite is essential.
• Demonstrated supervisory experience managing healthcare teams effectively across clinical and administrative roles.
• In-depth knowledge of healthcare management practices including practice management software, billing procedures, compliance standards (HIPAA), and health regulation policies.
• Excellent managerial communication skills coupled with the ability to motivate staff and foster teamwork.
• Background in fiscal management including budgeting, financial reporting, and managed care processes.
• Acute care or critical care experience is advantageous; familiarity with medical terminology and medical records management is required.
• Ability to navigate healthcare practice management tools such as utilization management systems and managed care protocols confidently.

Join us in leading a vibrant dental practice where your expertise will make a meaningful impact on both our team’s success and our patients’ well-being!

Pay: $25.00 - $30.00 per hour

Expected hours: 40.0 per week

Work Location: In person