Dental Office Manager

Company Overview

Elite Dental is a reputable dental practice dedicated to providing high-quality dental care to our community. Our team is committed to fostering a welcoming environment where patient well-being and clinical excellence are prioritized.

Job Overview

We are seeking a highly organized and experienced Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will possess strong leadership skills, extensive knowledge of medical office management, and proficiency with dental practice management software. This role offers an exciting opportunity to lead a dedicated team, ensure compliance with healthcare regulations, and enhance patient satisfaction through efficient office administration.

Responsibilities

• Plan and manage dental business operations to ensure excellent patient support services.
• Manage and oversee daily operations of the dental office, including appointments, scheduling, billing, and record-keeping.
• Manage and coordinate insurance verification, billing and claims, and appeals.
• Organize and present payment schedules with patients.
• Handle patient inquiries, concerns, and complaints in a professional and empathetic manner, providing exceptional customer service.
• Manage and optimize the schedules of the doctors and hygienists ensuring productivity
• Demonstrate flexibility during challenging situations, and maintain a positive attitude
• Foster a collaborative and positive work environment that encourages teamwork
• Stay up-to-date with dental software, technology, and practice management system
• Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times.
• Implement and manage office policies and procedures to enhance operational efficiency.
• Supervise staff, including hiring, training, and performance evaluations to foster a positive work environment.
• Handle human resources functions including employee relations and compliance with labor laws.

Requirements

• Proven experience in medical office management within a dental or healthcare setting; previous clinic experience is highly preferred.
• Strong knowledge of healthcare management practices, including HIPAA compliance, medical records management, and health regulation policies.
• Proficiency with dental practice management software
• Demonstrated supervisory experience managing healthcare teams effectively in a fast-paced environment.
• Excellent managerial communication skills coupled with customer service expertise to support both staff and patients.
• Knowledge of medical terminology, billing procedures, and healthcare practice management standards.
• Ability to handle fiscal responsibilities including budgeting, financial analysis, and managing managed care contracts effectively.

Join our team as a Dental Office Manager to lead our practice with professionalism and enthusiasm while ensuring exceptional patient care and operational excellence!

Pay: $27.49 - $33.11 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person