Dental Office Manager

Company Overview

At Avon Lake Family Dental Care, we are dedicated to providing compassionate and comprehensive dental services for patients of all ages. Led by experienced dental professionals, our practice emphasizes a warm, patient-centered approach within a modern, state-of-the-art environment. Our mission is to foster lifelong relationships with our patients by helping each individual achieve and maintain optimal oral health and a confident smile.

Job Summary

Full-Time | Monday–Thursday | Friday Optional

Compensation: Based on Experience

Join a Practice Where Leadership Makes a Difference

We are seeking an experienced and personable Dental Office Manager to join our growing dental practice in Avon Lake, Ohio.

We’re looking for more than someone who can simply keep the front office organized. We want a strong leader and team player who understands the business of dentistry, takes pride in creating exceptional patient experience, is dedicated to helping a practice and its people succeed.

If you enjoy leading a team, creating an efficient and positive office environment, and being an important part of a successful dental practice, this could be a great opportunity for you.

What You’ll Do

• Oversee the daily operations of the dental office
• Lead, support, and motivate the front-office team
• Manage patient scheduling, office workflow, and appointment coordination
• Review and coordinate treatment plans with patients
• Oversee insurance claims, billing, collections, and outstanding accounts
• Present treatment and financial options to patients with confidence and empathy
• Monitor office production, collections, and key performance goals
• Maintain accurate patient and employee records, and ensure HIPAA and OSDB compliance
• Assist with hiring, training, scheduling, and performance management
• Work closely with the doctors and clinical team to ensure smooth patient flow
• Maintain a professional, welcoming, and positive office environment
• Identify opportunities to improve efficiency, patient satisfaction, and practice growth

Requirements

• 2+ years of dental office management experience preferred
• Strong knowledge of dental insurance, billing, and collections
• Experience with treatment coordination and case presentation
• Excellent communication and customer-service skills
• Strong leadership and organizational abilities
• Comfortable working in a two-doctor dental environment
• Detail-oriented with excellent follow-through
• Professional, friendly, and confident personality
• Experience with Dentrixis a plus but not required
• Must be dependable, proactive, and able to work effectively as part of a team

What We Offer

• Competitive pay based on experience
• Goal-based bonus opportunities
• Paid time off
• Dental benefits
• Retirement plan/401(k) with matching
• Professional development opportunities
• Supportive, team-oriented work environment
• Opportunity to play an important role in the continued growth of a well-established Avon Lake practice

If you are a motivated dental office leader who is passionate about patient care, team development, and practice success, we would love to hear from you.

Pay: $26.00 - $35.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• 401(k) matching
• Continuing education credits
• Paid time off
• Professional development assistance

Experience:

• Dental Office Manager: 2 years (Required)

Work Location: In person