Dental Office Manager

Dental Office Manager

Compensation: $80,000–$105,000 per year
Schedule: Full-Time | Monday–Friday + Some Saturdays Required

Position Overview

We are seeking a dedicated, experienced, and goal-oriented Dental Office Manager to oversee the overall performance and daily operations of our dental practice. The ideal candidate will be a strong leader with excellent communication skills, a solid understanding of dental operations, and the ability to drive team performance while delivering an outstanding patient experience.

This role requires someone who is comfortable taking an active part in presenting treatment plans, discussing financial arrangements, collecting patient payments, and ensuring the office meets its production and collection objectives. We are looking for an individual who takes initiative, leads by example, and understands the importance of both patient satisfaction and financial success.

Essential Duties & Responsibilities

• Oversee all aspects of daily dental office operations to ensure efficiency and productivity.
• Provide leadership, direction, and support to front and back office employees.
• Establish clear expectations, monitor employee performance, and promote accountability.
• Coordinate with doctors and clinical staff to maintain an organized and productive schedule.
• Present and explain treatment plans, recommended procedures, associated costs, and available payment options to patients.
• Build patient confidence and encourage treatment acceptance through effective communication and follow-up.
• Take responsibility for patient financial discussions, including outstanding balances, copayments, payment arrangements, and treatment costs.
• Process and oversee patient payments, including cash, checks, credit cards, and third-party financing.
• Ensure accurate financial documentation, daily deposits, and end-of-day reporting.
• Monitor daily production, collections, treatment acceptance, and overall office performance.
• Identify opportunities to improve scheduling efficiency, patient retention, and office profitability.
• Handle patient complaints and concerns with professionalism and sound judgment.
• Assist with recruitment, interviewing, employee onboarding, and staff development.
• Ensure compliance with company policies, operational procedures, and patient confidentiality standards.
• Maintain a positive, professional, and team-focused work environment.

Required Qualifications

• Previous experience managing or supervising a dental practice.
• Strong knowledge of general dentistry operations and administrative workflows.
• Proven ability to present treatment plans and communicate effectively with patients.
• Comfortable discussing patient financial obligations and collecting payments.
• Experience with dental insurance, billing, collections, and third-party financing.
• Strong organizational, leadership, and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Strong attention to detail, professionalism, and financial accountability.
• Ability to motivate employees and maintain high performance standards.
• Knowledge of dental practice management software preferred.

Compensation & Work Schedule

• Compensation: $80,000–$105,000, depending on experience and qualifications.
• Full-time employment.
• Monday–Friday schedule.
• Some Saturdays required based on operational needs.
• Opportunity to grow within an expanding dental organization.

Employment Requirements

This offer of employment is contingent upon the successful completion of a background check, including verification of employment history, education and other information relevant to the position and, where permitted by applicable law, a credit check relevant to the responsibilities of the position.

Join our team! We are looking for a proactive dental leader who takes pride in developing people, building patient relationships, maintaining financial accountability, and helping a dental practice reach its full potential.

Job Type: Full-time

Pay: $80,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Vision insurance

Work Location: In person