Dental Office Manager

Bliss Pediatric Dentistry is hiring a Dental Office Manager for our growing pediatric practice in San Carlos, CA. Five or more years as a dental office manager is highly preferred, and hands-on dental insurance billing and accounts receivable experience is required. Starting at $35 per hour, depending on experience. We are interviewing now.

This is a hands-on role. You will be the person at the desk greeting families, answering the phone, and scheduling patients, and you will run the business side of the practice: insurance verification, dental billing, claims, and accounts receivable. You will work directly with the doctor, which means the systems you build are the systems the practice runs on.

What you will do

• Front desk and patient scheduling: greet patients and parents, answer phones, schedule and confirm appointments, manage recall
• Insurance verification: verify dental benefits and PPO coverage before every appointment, review EOBs, and explain coverage clearly to parents
• Dental billing and claims: submit clean claims, work denials and appeals, post payments
• Accounts receivable: manage patient balances and payment plans, run collections, and keep AR current
• Practice management software: run day-to-day operations in our cloud-based dental practice management system
• Compliance and administration: maintain HIPAA and OSHA documentation, manage supply and vendor ordering
• Team support: as the practice grows, help hire, onboard, and train front office staff

What we are looking for

• 5+ years of experience as a dental office manager (highly preferred)
• At least 2 years of hands-on dental PPO billing: benefit verification, claims submission, denials and appeals, PPO fee schedules, and AR follow-up (required)
• Experience with dental practice management software such as Dentrix, Eaglesoft, Open Dental, Curve, Denticon, or tab32
• Comfortable running a paperless office on cloud-based software, and keeping pace with a fast-moving, growing practice
• Strong phone and communication skills, and real patience with children and their parents
• Organized and dependable, with the instinct to build a system rather than work a task list

Please note: front desk or dental assistant experience on its own does not meet the requirements for this role.

Nice to have

• Dental PPO credentialing and fee schedule experience
• Pediatric dental experience
• Experience with cloud-based dental software (Curve, Denticon, tab32, CareStack, or similar)
• AADOM membership or FAADOM certification

Schedule and pay

• Part-time to start, growing toward full-time as the practice grows
• Starting at $35.00 per hour, depending on experience

Benefits

• Paid sick leave
• Paid holidays
• Continuing education allowance
• Paid AADOM professional membership
• Room to grow responsibility as the practice grows

Location

In person, San Carlos, CA 94070. Easy commute from Belmont, Redwood City, San Mateo, and the mid-Peninsula.

How to apply

Apply through Indeed with your resume and answer the screening questions. We review every application and respond to candidates who fit.

Bliss Pediatric Dentistry is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay: From $35.00 per hour

Benefits:

• Continuing education credits
• Employee discount
• Paid time off
• Professional development assistance

People with a criminal record are encouraged to apply

Application Question(s):

• What hourly rate are you looking for?
• Briefly describe your experience with dental insurance verification and claims. Which PPO plans have you worked with, and how have you handled denied claims?
• How many years have you worked as a dental office manager? (5 or more is highly preferred.)

Experience:

• dental insurance billing: 2 years (Required)

Ability to Commute:

• San Carlos, CA 94070 (Required)

Work Location: In person