Dental Office Manager (Bilingual English/Spanish)

Confi Dental is currently seeking a unique Dental Office Manager who will be responsible for overseeing the day to day operations of the office.

As our Office Manager, you will be expected to develop protocols and setting standards for the staff and the overall office. Implementing a strong office culture towards success is essential in this role. Some of the management duties include supporting the administrative team, patient treatment presentation for case acceptance, coordinating financial arrangements including billing and insurance, following up on delinquent accounts, follow-up with patient cases and leading the team to promote a well organized and efficient practice.

Within this role you will be working closely together with the Director of Operations/HR for various duties. Some of those essential duties will be supporting staff recruitment through application screening, interviewing and hiring procedures. Also, conducting new hire orientation, trainings and yearly performance evaluations are important in this role to ensure your office remains optimized with proper staffing. Any disciplinary actions and discharges of staff will be performed together with the support of HR. You will also be responsible for ensuring the office Personnel Files, Policy Manuals while ensuring the staff and office remain compliant with health regulations, OSHA.& HIIPA.

Developing a success plan for the office would be a part of the essential role of the office manager. One who will assists with developing a marketing program to maintain the financial welfare of the practice's growth. You will be responsible for reviewing fee structures for products and services and recommend changes to achieve financial success.

KNOWLEDGE & ABILITIES

• Skilled in the use of standard office equipment including: computers, and computer software (MS Excel, Word, Dentrix).
• Ability to maintain composure and professionalism when exposed to stressful situations.
• Ability to work cooperatively with other management, staff, and patients.
• Proficient in using conflict resolution and problem-solving techniques to manage conflict, patient complaints, and other discord.
• Ability to prioritize, organize, and complete tasks in a timely and independent manner.
• Ability to accept constructive criticism.
• Ability to understand and follow written and verbal instructions, to collect data, establish facts, draw valid conclusions, and maintain confidentiality.
• Ability to communicate and express thoughts and ideas competently.
• Ability to quickly grasp relevant concepts regarding duties and responsibilities.

EDUCATION / EXPERIENCE

• 2 year degree from a college or technical school (preferred)
• Minimum of two years of related experience and/or training

Job Type: Full-time

Pay: $28.00 - $31.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Experience:

• Management: 1 year (Required)
• Dentrix: 1 year (Required)
• Dental office: 2 years (Required)

Work Location: In person