Dental Office Lead

Job Summary

We are seeking a dynamic and highly organized Dental Office Manager with proven DentiCal/ HMO experience to lead our dental practice to new heights. In this pivotal role, you will oversee daily operations, ensure compliance with healthcare regulations, and foster a positive environment for both staff and patients. Your expertise in dental office management, combined with strong leadership skills, will drive efficiency, enhance patient satisfaction, and support the overall success of our practice. This is an exciting opportunity for a motivated professional eager to make a meaningful impact in a fast-paced healthcare setting. Perfect role for someone who is willing to grow with the practice!

Duties

• Manage all aspects of daily dental office operations, including scheduling, patient flow, and administrative workflows.
• Oversee billing and coding processes, ensuring accuracy in HMO dental billing and insurance claims using PMS systems such as Easy Dental or Dentrix.
• Supervise clinical and administrative staff
• Treatment planning for complex and large cases
• Maintain compliance with healthcare regulations including HIPAA, JCAHO standards, and state-specific health policy requirements.
• Oversee financial management tasks such as budgeting, fiscal management, and practice financial reporting to optimize revenue streams.
• Ensure proper handling of medical records, patient management software, and electronic health records (EHR) systems for accurate documentation.
• Coordinate with healthcare providers on utilization management, managed care policies, and acute care protocols to deliver exceptional patient care.

Qualifications

• Must have proven experience managing a dental or health care practice with a focus on DentiCal. Must have 5+ years experience.
• Bilingual - Spanish speaking preferred
• Extensive knowledge of dental office management software such as Easy Dental and Dentrix; proficiency in Microsoft Office suite is essential.
• Strong supervisory experience overseeing healthcare staff including clinical teams and administrative personnel.
• Familiarity with healthcare compliance standards including HIPAA privacy rules and JCAHO accreditation requirements.
• Demonstrated expertise in fiscal management, budgeting, medical billing, and financial reporting within a healthcare setting.
• Excellent managerial communication skills coupled with customer service excellence to foster team cohesion and patient satisfaction.
• Prior experience in medical or dental office environments involving EMR/EHR systems and health regulation policy adherence.
• Ability to handle high-pressure situations with acute care or critical care experience preferred; knowledge of managed care policies is advantageous.

Join us to lead a vibrant team dedicated to delivering outstanding dental care while advancing your career in healthcare management!

Pay: $40.00 - $50.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Experience:

• HMO: 5 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• San Francisco, CA 94108 (Required)

Work Location: In person