Dental Office Front Desk/Administrator

Overview

Join our dental team as a Dental Office Front Desk/Administrator and help patients navigate each visit with clear, welcoming support. You’ll coordinate front desk operations, manage appointments and records, and assist with billing and insurance processes. Your impact: Accurate scheduling and documentation help patients and clinical staff stay informed and prepared for care.

Duties

• Welcome patients, provide attentive customer service, manage check-in and check-out, and handle phone communication with professional phone etiquette.
• Schedule appointments, maintain patient records, and support electronic health records (EHR) management using DENTRIX system.
• Assist with medical billing, medical collection, health insurance questions, and dental coding, including CDT coding.
• Review documentation, care plans, and medical records; follow HIPAA and clinical confidentiality policies.
• Complete filing, typing, scanning, data entry, and other dental administrative support using Microsoft Office and office systems.

Experience

• Dental office experience, clinic experience, or related front desk, dental receptionist, clerical, administrative, or office experience is required.
• Familiarity with dental terminology, dental health information management, dental office management, dental insurance, Medicare, CDT is preferred.
• Experience with DENTRIX is an asset; knowledge of other dental practice management systems is required.
• Strong computer skills, accurate typing, and 10-key typing support reliable recordkeeping.
• Patient service, customer service, multi-tasking, proficiency in English and bilingual communication skills are valued.

Pay: $24.00 - $29.00 per hour

Expected hours: 30.0 – 36.0 per week

Benefits:

• 401(k)
• Cash balance pension plan
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person