Dental Office Front Desk- Schedule Coordinator

Job Overview

We are seeking a dynamic and organized Dental Office Front Desk - Schedule Coordinator to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming experience while efficiently managing administrative tasks related to hygiene appointments and patient care coordination. Your energetic approach and attention to detail will help streamline clinic operations, support patient satisfaction, and uphold the highest standards of confidentiality and professionalism. This paid position offers an exciting opportunity to contribute to a busy dental practice where your skills in medical administration, patient service, and health information management will shine.

Duties

• Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
• Schedule, confirm, and coordinate doctor appointments using Eaglesoft
• Manage patient records with meticulous attention to clinical confidentiality policies and HIPAA compliance
• Verify insurance coverage
• Review documentation for accuracy and completeness, ensuring proper coding for procedures and care plans
• Handle phone communication with professionalism, providing clear information about appointment times and clinic policies
• Support medical administrative functions such as filing, data entry (including 10 key typing), and maintaining organized medical records
• Assist with collection by processing payments and following up on outstanding balances
• Collaborate with clinical staff to ensure seamless patient flow and excellent customer service throughout the clinic experience

Qualifications

• Proven experience in a dental office setting or dental front desk role with strong clerical skills
• Familiarity with Eaglesoft
• Knowledge of dental insurance processes
• Excellent customer service skills with a friendly phone etiquette and professional demeanor
• Strong computer skills including proficiency in Microsoft Office applications and electronic health records management
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Experience working in a clinical environment with understanding of HIPAA regulations and clinical confidentiality policies
• Exceptional organizational skills with the ability to multitask efficiently in a fast-paced setting

Join us in creating an inviting atmosphere where patients feel cared for from the moment they walk through the door! Your dedication to outstanding service combined with your administrative expertise will make a meaningful difference in our patients’ dental health journey. This is more than just a front desk position — it’s an opportunity to grow your career in administration while supporting top-tier dental care.

Pay: From $18.00 per hour

Work Location: In person