Dental Front Office & Treatment Coordinator

Job Summary
Prewitt Dental - Sanger is a thriving dental practice located in Sanger CA, The Gateway to the Sequoias! We recently remodeled this location and are excited to add another team member that will bring a cheerful and upbeat attitude to our flagship Location! We are seeking a bilingual dynamic and detail-oriented Front Office & Treatment Coordinator to join our busy General practice. In this vital role, you will serve as the first point of contact for patients, managing front desk operations with enthusiasm and professionalism. You will coordinate patient appointments, verify insurance coverage, and facilitate smooth communication between patients and clinical staff.

The ideal candidate will align with our company mission:

We deliver empowering, consistent, and compassionate care, enabling every patient to become a confident, active owner of their health journey. We achieve this by fostering a team defined by extreme ownership, proactive alignment, and seamless communication.

Duties

• Greet patients warmly, answer multi-line phone systems, and manage patient check-in and check-out processes with excellent phone etiquette and clerical skills
• Be the main treatment planning expert, by explaining procedures to patients, and coordinating care plans in collaboration with clinical staff! And will find ways to make their dental health goals affordable through financing!
• Schedule appointments accurately using Dentrix Ascend and Adit, ensuring optimal clinic flow.
• Verify insurance coverage, perform insurance authorizations, and handle insurance verification to facilitate seamless billing processes
• Collect patient information, review documentation for completeness, and update medical records in compliance with HIPAA regulations
• Maintain organized filing systems for dental records, ensure accurate documentation review, and support health information management efforts

Experience

• Prior experience in a dental office environment with strong familiarity in clinic operations and front desk responsibilities
• Demonstrated ability to handle dental administrative tasks including insurance verification, appointment scheduling, and patient intake processes
• Excellent computer skills including Microsoft Office Suite (Word, Excel), typing accuracy, and familiarity with health information management software
• Bilingual (English/Spanish) abilities are a MUST to serve diverse patient populations effectively
• Strong organizational skills with attention to detail in documentation review and office management tasks

Compensation

• $25-$28/hr.
• Bonus based on Treatment Acceptance
• 401K (after 1 year of full time work)
• 104hrs of PTO (Begin accruing after 6 months)
• 40hrs sick PTO
• Free Dentistry for you and your immediate family (spouse and children)
• Company paid getways and training!

If you are looking for a dynamic and rewarding career and wanting to work with a team that supports and collaborates with you, Prewitt Dental is the place for You!

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Application Question(s):

• I can confidently acquire eligibility for most PPO dental Insurances
• I understand how to present dental treatment and setup payment plans for Dental patients.
• Are you Bilingual (English/Spanish)?

Work Location: In person