Dental Front Office Specialist

About the Opportunity

Arts Family Dentistry is an established dental practice in Dallas, Texas, with more than 2,300 Google reviews and a strong focus on patient care. Our team works in a busy, high-volume environment where exceptional customer service, teamwork, and putting patients first are part of the everyday experience.

We are seeking an experienced, Spanish-bilingual Dental Front Office Specialist who can keep the front office running efficiently while making patients feel welcomed, informed, and cared for. The ideal candidate is organized, confident communicating with patients, and comfortable managing a fast-paced schedule without compromising service quality.

Responsibilities

• Coordinate patient arrivals, check-in, check-out, and upcoming appointments.
• Manage provider schedules, confirm visits, and follow up with patients to reduce gaps in the schedule.
• Verify dental insurance eligibility and benefits, including applicable PPO and government-sponsored plans.
• Explain estimated patient costs, collect payments, and review available financing options.
• Answer incoming calls and respond to patient messages promptly and professionally.
• Help patients understand their next steps and support treatment acceptance through clear communication.
• Maintain accurate patient information and organized records in the dental practice management system.
• Communicate with clinical staff to keep appointments moving and support smooth daily operations.
• Deliver a welcoming, solutions-focused experience, including during stressful or high-volume periods.

Qualifications

• Previous dental front office experience is required. General receptionist experience alone does not meet this requirement.
• Spanish and English bilingual communication skills are required.
• Knowledge of dental insurance verification, benefit breakdowns, and patient financial responsibilities.
• Comfortable discussing treatment estimates, collecting payments, and explaining financing options.
• Able to manage competing priorities in a fast-paced dental office.
• Strong communication, organization, follow-through, and customer service skills.
• Open Dental experience is preferred.
• A patient-first attitude and a willingness to work collaboratively with the entire office team.

What We Offer

• Competitive compensation based on experience.
• A team environment focused on patient satisfaction and quality service.
• Opportunities to grow within an established dental group.
• The opportunity to contribute to a practice known for its five-star patient experience.

Schedule

Full-time position with Monday through Saturday availability required. Specific workdays and scheduling will be discussed during the interview process.

Ready to Join Our Team?

If you have dental front office experience, communicate fluently in English and Spanish, and take pride in delivering outstanding patient service, we encourage you to apply.

Pay: $16.00 - $24.00 per hour

Benefits:

• Employee discount
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training

Application Question(s):

• Do you understand and agree that you will be required to attend your initial screening interview at our corporate office in Garland, TX, before an in-office interview can be scheduled?

Experience:

• Dental Receptionist: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person