Dental Front Office Receptionist / Coordinator

We are an established family oriented dental practice in Oakland Chinatown seeking an experienced, friendly, and dependable front office receptionist / coordinator to join our team.

We have a loyal patient base and pride ourselves on providing personalized, high-quality dental care in a welcoming environment.

We are looking for someone who enjoys building relationships with patients, is highly organized, and can confidently manage daily front-office operations.

Responsibilities

• Manage daily front-office operations and patient scheduling.
• Answer phone calls and assist patients in English and Cantonese / Mandarin.
• Greet patients and provide excellent customer service.
• Coordinate appointments and maintain an efficient schedule.
• Explain treatment estimates and financial arrangements.
• Process patient payments and assist with billing and accounts receivable.
• Maintain accurate patient records using Dentrix.
• Coordinate with the clinical team to ensure smooth daily operations.
• Help improve office efficiency and administrative workflows.

Qualifications

• Previous dental front-office experience required.
• Bilingual English/Chinese (Cantonese / Mandarin) required. Must be able to communicate comfortably and effectively with patients in both languages.
• Dentrix experience strongly preferred.
• Strong organizational, communication, and multitasking skills.
• Ability to work independently and take initiative.
• Back office experience a plus
• Experience with dental billing, collections, and treatment coordination preferred.

Compensation & Benefits

• Pay: $28 –$36 per hour, depending on experience and qualifications.
• Schedule: Approximately 3–5 days per week, to be discussed.
• Competitive compensation with benefits to be discussed during the interview process.

Pay: $28.00 - $36.00 per hour

Expected hours: 24.0 – 40.0 per week

Work Location: In person