Dental Front Office Professional

Northern Smiles Family Dental is looking for a friendly, professional, and dependable Front Office Professional to join our team!

We are a family-owned, family-centered dental practice in Windsor dedicated to providing exceptional customer service and creating a warm, welcoming experience for every patient—from young children to adults. Our team takes pride in building lasting relationships with our patients and their families.

We are looking for someone who enjoys working with people, takes pride in their work, and understands that the front office is an important part of creating a great patient experience.

We’re looking for someone who understands the importance of helping patients navigate their dental care and insurance benefits.

What We’re Looking For

The ideal candidate is:

• Friendly, outgoing, and professional
• Comfortable communicating with patients in person and over the phone
• Organized, dependable, and able to multitask
• Detail-oriented and takes pride in accuracy
• Experienced and knowledgeable in working with dental insurance companies
• Comfortable with insurance verification, benefits, claims, and patient billing
• Able to explain insurance benefits and financial responsibilities clearly to patients
• Experienced in scheduling and managing patient appointments
• A positive team player who enjoys working in a family-oriented office
• Compassionate and committed to providing excellent customer service

Responsibilities May Include

• Welcoming patients and providing a friendly front-office experience
• Answering phones and assisting patients with questions
• Scheduling and confirming appointments
• Verifying dental insurance benefits
• Reviewing treatment estimates and insurance coverage with patients
• Submitting and following up on insurance claims
• Posting payments and assisting with patient accounts
• Coordinating treatment schedules
• Maintaining accurate patient records
• Communicating with insurance companies and helping resolve insurance issues
• Working closely with the clinical team to provide a smooth patient experience

Benefits Include

• Free dental care for immediate family members completed in our office minus the cost of any lab associated fee.
• Health Insurance covered at 50% for the employee only
• 401K - currently in the process of establishing with HR company
• 3 weeks paid vacation/sick pay
• Paid national holidays such as Christmas, New Years, Thanksgiving, 4th of July, Memorial Day and Labor Day

Compensation

• $28 - $35 per hour based upon experience (32-40 hours/week)

Why Northern Smiles?

At Northern Smiles Family Dental, we believe in creating healthy smiles for families while making patients feel comfortable and confident in their care. We offer a broad range of general, preventive, cosmetic, pediatric, and restorative dental services, including same-day CEREC crowns and Invisalign.

Our team is made up of experienced dental professionals who value teamwork, relationships, and excellent patient care. We want our patients to feel like part of the Northern Smiles family—and we want our team members to feel the same way.

If you are an experienced dental front office professional who is friendly, organized, knowledgeable about dental insurance, and enjoys working with people, we would love to hear from you!

Monday–Thursday | 7:00 AM–3:00 PM

Come join the Northern Smiles team and help us continue creating healthy smiles and great experiences for families in our community!

Pay: $28.00 - $35.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person