Dental Front Office / Patient Coordinator

About Us

At Arizona Smiles, we are a warm, family owned, patient-focused dental practice in Gilbert, AZ dedicated to providing high-quality, compassionate care.

Job Summary

We are seeking a friendly, organized, and reliable full time Dental Receptionist to be the welcoming face and voice of our practice. You will manage incoming calls, greet patients, handle scheduling, direct hygienist recall and ensure a smooth daily flow at the front desk.

Key Responsibilities

• Patient Care & Greeting: Welcome all patients with a warm, inviting smile as they arrive and check them out after their visit.
• Communications: Answer incoming phone calls in a timely, polite, and professional manner (handling new patient inquiries, scheduling, and emergencies).
• Scheduling: Coordinate and optimize patient appointment books and manage recare/follow-up calls.
• Administrative Tasks: Assist the Office Coordinator and Dentists with patient records, insurance verification, and day-to-day front office tasks.

Qualifications & Requirements

• Experience: At least 1 year of experience working in a dental practice (preferred).
• Software Skills: Familiarity with dental practice management software Open Dental
• Soft Skills: Exceptional customer service, strong interpersonal communication, and a calm, upbeat demeanor under pressure.
• Reliability: Punctual, organized, and dependable.
• Coachable: Be open to guidance and leadership.

Pay: $18.00 - $24.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Dental insurance
• Paid time off

Work Location: In person