Dental Front Office

Overview

Our dental practice is looking for a talented candidate to join our team at the front office position.

Responsibilities

• Greet patients warmly and provide exceptional customer service throughout their visit
• Manage appointment scheduling using Open Dental
• Verify patient insurance coverage, process claims, and handle collections and refunds
• Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies
• Facilitate communication between patients, clinical staff, and insurance companies via multi-line phone systems and in-person interactions

Skills

• Math: can calculate sales tax, rounding.
• Communication: letting patients know clearly their appointment dates and times, estimated fees, etc.
• Understand basic accounting principles, reading ledgers.
• Dental insurance: understanding how dental insurance behaves with regards to PPO, OON, FFS models. Understanding insurance ordinance.

We are a small but fast growing office. If you think this can be a good opportunity and would like to be a part of our dynamic team, please reach out to us!

Pay: From $23.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Bereavement leave
• Employee discount
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Referral program

Work Location: In person