Dental Front Office Coordinator

Overview

Join our dynamic dental team as a Dental Front Office Coordinator, where your energy and organizational skills will be at the heart of delivering exceptional patient experiences. In this vital role, you will serve as the first point of contact for patients, managing appointments, insurance processing, and administrative tasks with enthusiasm and professionalism. Your proactive approach will ensure smooth clinic operations while maintaining compliance with healthcare regulations and confidentiality standards. This position offers an exciting opportunity to contribute to a welcoming dental environment that prioritizes patient care and team collaboration.

Duties

• Greet patients warmly, verify their information, and schedule appointments efficiently using dental practice management software.
• Manage patient check-in and check-out processes, ensuring accuracy in documentation and billing procedures.
• Handle insurance claims processing, submitting claims electronically, and following up on outstanding balances.
• Maintain accurate dental records and ensure compliance with HIPAA and other confidentiality policies.
• Coordinate with dental providers regarding patient care plans, treatment schedules, and follow-up appointments.
• Perform clerical duties including data entry and phone communication with excellent etiquette.
• Support clinical staff by reviewing documentation for accuracy and completeness before submission.

Experience

• Proven experience in a dental office setting with a strong background in front desk operations.
• Familiarity with Dental Software
• Knowledge of dental billing, claims submission, and collections.
• Understanding of healthcare regulations including HIPAA compliance and dental documentation review processes.
• Strong computer skills
• Excellent customer service skills complemented by phone etiquette proficiency, friendly, reliable, professional attitude and professional appearance.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in dental records management.
• Prior dental experience, enhances your candidacy for this role.

Pay: $20.00 - $25.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k)
• Employee discount
• Free parking
• Paid time off

Work Location: In person