Dental Front Office Coordinator

At Riverview Dental, our front office coordinators are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. We are willing to train the right candidate.

Key Responsibilities

• Ensure efficient office operations, including distribution/response to email, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices

Qualifications

• Knowledge of dental terminology
• Proficient in Dentrix preferred
• Great customer service skills
• Trustworthy
• Willing to be trained in all other aspects

Benefits

• Paid time off after 90 days
• Health Insurance after 90 days
• Paid Holidays
• Discount/Free Dental Work
• Monthly Bonus
• 401k

Hours: Mon - Thurs- 8:00-5:00

Full-Time

Check out our website at riverviewdentalnc.com

Please send us resume with a cover letter describing yourself or your goals so we can get to know you.

Job Type: Full-time

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person