Dental Front Office Coordinator

**Join Our Team as a Pediatric Dental Assistant**

We’re looking for a dedicated full-time pediatric dental assistant who is passionate about making a meaningful difference in children’s lives. If you have at least one year of dental experience, we’d love for you to join our team. Even if you’re new to the dental field, but have completed a dental assistant program, we’re willing to train the right candidate. Come be a part of our team and help us create lasting smiles and positive experiences!

**Key Responsibilities:**

Patient Experience & Communication

• Greet patients and families with a warm, welcoming, and professional attitude.
• Provide exceptional customer service while ensuring a positive experience for children and parents.
• Answer incoming calls, respond to patient inquiries, and manage communications efficiently.
• Assist families with scheduling appointments and understanding treatment recommendations.
• Maintain professional and compassionate communication with patients, parents, and team members.

Scheduling & Office Coordination

• Manage daily patient scheduling to maintain an efficient and productive appointment schedule.
• Confirm appointments and follow up with patients regarding upcoming visits.
• Assist with patient registration, check-in, and check-out procedures.
• Maintain accurate patient records and update information as needed.
• Collaborate with the clinical team to ensure smooth daily operations.

Insurance & Financial Coordination

• Verify dental insurance eligibility, benefits, and coverage.
• Demonstrate a strong understanding of PPO insurance plans and basic dental billing procedures.
• Prepare and present treatment plans, including estimated patient financial responsibilities.
• Discuss payment options and financial arrangements with parents or guardians.
• Collect patient payments and maintain accurate financial records.
• Assist with insurance claims, outstanding balances, and patient account inquiries.

**Qualifications

Required:

• Minimum 1 year of dental front office experience.
• Familiarity with dental practice management software.
• Working knowledge of dental insurance verification, PPO plans, and dental terminology.
• Experience with patient scheduling, treatment plans, and financial discussions.
• Strong communication, organizational, and multitasking skills.
• Ability to maintain professionalism in a fast-paced dental environment.
• Dependable, detail-oriented, and committed to providing excellent patient care.

Preferred:

• Previous experience in a pediatric dental practice.
• Experience with dental insurance billing and claims processing.
• Familiarity with Medicaid dental insurance.
• Experience presenting treatment plans and coordinating patient financial arrangements.
• Bilingual in English and Spanish is a plus.

**Business Hours:**

- Monday: CLOSED

- Tuesday: 7:45 AM - 4:30 PM

- Wednesday: 7:45 AM - 4:30 PM

- Thursday: 7:45 AM - 4:30 PM

- Friday: 9:00 AM - 2:00 PM

- Saturday: 9:00 AM - 2:00 PM (typically two weekends per month)

**Compensation:**

- Starting pay is $18.00 - $22.00 per hour, with variations D.O.E

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Work Location: In person