Dental Front Office Coordinator

Overview

We are seeking a personable and organized Dental Front Office Coordinator to join our dental practice. In this essential role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. If you are friendly, dependable, organized, and enjoy helping people, we would love to hear from you! We are looking for someone who will help our office run smoothly while making patients feel welcome and well cared for.

Responsibilities

• Greet patients warmly and manage all front desk activities with professionalism and enthusiasm
• Schedule appointments efficiently using Eaglesoft and RevenueWell.
• Verify patient insurance coverage, including health insurance knowledge related to Medicare and other plans, ensuring accurate billing and documentation review
• Handle medical billing and collections with accuracy, including CPT coding, ICD-9/10 coding, and medical claims processing
• Maintain patient records in compliance with HIPAA regulations and clinical confidentiality policies
• Manage phone communication with patients, providers, and insurance companies using proper phone etiquette and clear documentation
• Support administrative tasks such as filing, data entry, and managing electronic health records

Qualifications

• Proven clinic experience or dental clinic experience with a strong understanding of front office procedures
• Knowledge of medical terminology, health information management, and clinical confidentiality policies
• Experience in dental coding (ICD-10/ICD-9), CPT coding, and medical billing processes
• Strong computer skills including Microsoft Office Suite (Word, Excel) and office management software
• Excellent customer service skills combined with effective phone communication and professional demeanor
• Bilingual abilities are highly desirable to better serve diverse patient populations
• Ability to multitask efficiently in a fast-paced dental environment while maintaining attention to detail

Join us to be part of a dedicated team committed to providing outstanding patient care. This position offers an engaging work atmosphere where your organizational talents will make a meaningful difference every day!

Pay: $16.00 - $22.00 per hour

Expected hours: 32.0 per week

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Professional development assistance
• Retirement plan
• Uniform allowance

Education:

• Associate (Preferred)

Work Location: In person