Dental Front Office Coordinator

Experienced Dental Front Office Coordinator

Pay: $23–$27 per hour, based on experience

Job Type: Full-Time

Schedule:

• Monday–Thursday: 6:30 AM – 4:00 PM
• Friday: 8:00 AM – 12:00 PM

The Institute for Advanced Dentistry & Implants (IFAD) is a modern specialty dental practice in Peoria, Arizona, specializing in dental implants, cosmetic dentistry, and full-mouth rehabilitation.

We're looking for an experienced, friendly, and highly organized Dental Front Desk Coordinator who can step into the role confidently and help keep our office running smoothly.

We have a great team, a positive work environment, and high standards for patient care. We're looking for someone who enjoys interacting with people, takes initiative, and brings great energy to work every day.

What You'll Do

Front Desk & Scheduling

• Greet patients and create a warm, welcoming experience.
• Answer incoming calls and manage appointment scheduling.
• Handle patient check-in, check-out, and daily communications.
• Coordinate with the clinical team to keep the schedule running efficiently.
• Maintain accurate patient records and organized front office workflows.

Patient Communication & Follow-Up

• Respond to new patient inquiries and schedule consultations.
• Make outbound calls to follow up with prospective and existing patients.
• Confirm appointments and help maintain a productive schedule.
• Work alongside our dedicated Treatment Coordinator to support patient scheduling and follow-up.
• Encourage patients to share their experiences through online reviews.

Insurance & Administrative Tasks

• Verify dental insurance benefits and eligibility.
• Submit and follow up on dental insurance claims.
• Assist with billing, patient payments, and account balances.
• Maintain accurate insurance and financial records.

What We're Looking For

Required:

• Minimum 5 years of dental front office experience.
• Strong experience with dental scheduling, insurance verification, claims, and billing.
• Excellent phone skills and a friendly, professional demeanor.
• Comfortable making outbound calls and following up with patients.
• Strong organizational skills and attention to detail.
• Experience with dental practice management software.
• Ability to multitask and stay organized in a busy dental office.

Personality Matters!

We're looking for someone who is:

• Positive, upbeat, and genuinely enjoys working with people.
• Dependable, hardworking, and takes initiative.
• Friendly, personable, and confident communicating with patients.
• A team player who enjoys helping others.
• Organized, detail-oriented, and takes pride in doing things well.

Why Join IFAD?

We're a close-knit, high-performing specialty dental team that takes pride in delivering exceptional dentistry and helping patients change their lives.

We work hard, support each other, and believe that a positive attitude makes a big difference. We want our team members to enjoy coming to work and feel proud of what we accomplish together.

What We Offer:

• $23–$27 per hour, depending on experience.
• Paid time off and paid sick time.
• 401(k) with employer matching.
• Employee dental benefits and discounts.
• Opportunities for professional growth.
• Modern, technology-driven specialty practice.
• Supportive team environment.

Ready to Join Our Team?

If you're an experienced dental front desk professional who is organized, positive, hardworking, and enjoys making patients feel welcome, we'd love to hear from you!

Pay: $23.00 - $27.00 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid sick time
• Paid time off

Experience:

• Dental receptionist: 3 years (Required)

Work Location: In person