Dental Front Desk/Insurance Coordinator

Job Overview
We are seeking a dynamic and detail-oriented Dental Front Desk/Insurance Coordinator to join our vibrant dental practice. In this pivotal role, you will be the welcoming face of our practice, ensuring smooth patient flow, accurate insurance processing, and efficient administrative support. Your energetic approach and excellent communication skills will help create a positive experience for every patient while maintaining the highest standards of medical record management and billing accuracy. This position offers an exciting opportunity to be an integral part of a dedicated team committed to delivering exceptional dental care.

Responsibilities

• Greet patients warmly upon arrival, verify their appointment details, and assist with check-in procedures.
• Verify insurance coverage through insurance portals
• Manage patient scheduling efficiently utilizing dental office management software; coordinate appointments to optimize practice flow.
• Provide exceptional patient service by answering multi-line phone systems professionally, addressing inquiries about billing, insurance, or treatment plans with clarity and courtesy.

Skills

• Proven experience in dental office administration or medical front desk roles with strong knowledge of dental terminology and practice workflows.
• Expertise in insurance verification
• Strong understanding of HIPAA regulations related to patient privacy and health information security.
• Excellent customer service skills paired with phone etiquette and multi-line phone system proficiency.
• Bilingual abilities are highly valued to serve diverse patient populations effectively.
• Ability to handle sensitive information discreetly while managing administrative tasks efficiently in a fast-paced environment.
• Strong organizational skills with attention to detail. Your enthusiasm and expertise will help foster a welcoming environment where patients feel valued from their first contact through their entire visit. We are committed to supporting your professional growth while ensuring every day is rewarding and impactful!

Pay: From $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off

Experience:

• Dental office: 1 year (Required)

Ability to Commute:

• Tabernacle, NJ 08088 (Required)

Work Location: In person