Dental Front Desk with Billing and Insurance experience

Responsibilities:

• Greet and check in patients, managing appointment scheduling and front desk operations
• Verify dental insurance eligibility and benefits prior to patient appointments
• Submit and follow up on dental insurance claims and handle claim denials
• Process patient billing, collect co-pays, and manage accounts receivable
• Coordinate treatment plan presentations and explain financial options to patients
• Maintain accurate patient records and update demographic and insurance information
• Answer phones, respond to patient inquiries, and manage recall and confirmation calls

Requirements:

• Previous dental front desk experience required
• Hands-on experience with dental insurance billing, claims submission, and EOBs
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Strong knowledge of dental CDT codes and insurance coordination of benefits
• Excellent communication and customer service skills
• Highly organized with strong attention to detail and ability to multitask
• Bilingual in English and Spanish preferred

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