Dental Front Desk- Treatment Coordinator

Job Overview
***Must have DENTAL reception experience!***

We are seeking a reliable and detail-oriented Dental Receptionist to join our dental team! In this role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in dental administrative support, proficiency with electronic health record (EHR) systems, and excellent customer service skills will contribute to delivering exceptional patient care. If you thrive in a fast-paced environment and are passionate about healthcare administration, this opportunity is perfect for you!

Schedule

• Option of part-time (no benefits) or full time (with benefits)
• Full time would be 4.5 workdays: 40 hrs/week with benefits
• Office hours are Mon-Friday 7:30AM- 5PM

Duties

• Greet patients warmly and manage patient intake with professionalism and efficiency
• Schedule appointments using dental practice management software such as Dentrix or Open Dental ensuring optimal clinic flow
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
• Collect payments for services provided
• Maintain accurate and up-to-date patient records in EMR systems while reviewing documentation for completeness
• Answer multi-line phone systems with excellent phone etiquette and assist patients with inquiries or appointment rescheduling
• Manage front desk operations including filing, data entry, and maintaining organized medical records and dental files
• Support office management tasks such as coordinating care plans, reviewing documentation, and ensuring compliance with HIPAA regulations

Requirements

• Prior clinic experience as a Dental Receptionist within a dental clinic ************is required**************
• Prior clinic experience with dental insurance verification is preferred
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing (10 key typing)
• Excellent communication skills with a focus on patient service and office etiquette
• Ability to handle sensitive health information securely in compliance with HIPAA standards
• Strong organizational skills to manage multiple priorities efficiently in a busy dental environment
• Knowledge of dental terminology, dental coding and billing procedures
• Preferred: Familiarity with PMS systems such as Open Dental, Dentrix, Eaglesoft or similar platforms

Pay: $37,000.00 - $52,000.00 per year

Benefits:

• 401(k) matching
• Continuing education credits
• Free parking
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off

Work Location: In person