Dental Front Desk & Scheduling treatment plan Coordinator- Bilingual

Job Summary
Iris Dental Care is seeking a highly experienced, motivated, and results-driven Bilingual Dental Scheduling and Treatment Coordinator to join our team.

We are looking for a professional who is confident presenting dental treatment plans, discussing financial arrangements, maximizing treatment acceptance, and building strong relationships with patients.

The ideal candidate must be fluent in English and Spanish, have excellent communication and organizational skills, and possess extensive knowledge of dental procedures, insurance verification, and front office operations.

Responsibilities

• Present and explain dental treatment plans clearly and professionally to patients.
• Educate patients about recommended dental procedures and available financial options.
• Increase treatment acceptance through effective communication and consistent follow-up.
• Coordinate and schedule approved dental treatments.
• Follow up with patients who have pending or unscheduled treatment plans.
• Verify insurance eligibility, benefits, and coverage.
• Explain patient financial responsibilities and payment arrangements.
• Work with Medi-Cal/Denti-Cal and PPO dental insurance plans.
• Assist with front desk duties, patient scheduling, and appointment confirmations.
• Maintain accurate treatment plans, patient records, and scheduling information in Eaglesoft.
• Work closely with dentists and clinical staff to ensure efficient patient flow.
• Help maintain a productive daily schedule and reduce cancellations.
• Provide exceptional customer service and maintain positive patient relationships

Qualifications

• Minimum 3 years of dental office experience.
• Proven experience presenting and coordinating dental treatment plans.
• Fluent in English and Spanish — required.
• Strong knowledge of dental terminology and procedures.
• Experience with Medi-Cal/Denti-Cal and PPO dental insurance.
• Experience with Eaglesoft dental software strongly preferred.
• Excellent communication, customer service, and organizational skills.
• Ability to multitask in a busy dental office.
• Strong follow-up skills and ability to improve treatment acceptance.
• Dependable, professional, detail-oriented, and team-focused

We invite qualified candidates who are passionate about contributing to a healthcare team to apply for this rewarding position.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Education:

• High school or equivalent (Required)

Work Location: In person