Dental Front Desk Receptionist/dental assistant

Job Type: Full-Time | Approximately 40 hours per weekPay: $22-28 per hour , based on experienceSchedule: Monday–Friday with alternate Saturdays

Join Our Team at Dental Delights!

Dental Delights is a modern, technology-driven dental practice in the heart of Medford, MA. We are looking for an experienced, friendly, organized, and motivated Dental Front Desk Coordinator who also has dental assisting experience.

We are a busy, established practice offering comprehensive general and specialty dentistry, including cosmetic dentistry, Invisalign, implants, endodontics, periodontics, and oral surgery.

Our ideal candidate is someone who enjoys interacting with patients, thrives in a collaborative environment, and takes pride in creating an exceptional patient experience.

Key Responsibilities

Front Desk & Patient Coordination (Primary Role)

• Greet patients warmly and provide an outstanding patient experience.
• Answer incoming calls professionally and efficiently.
• Schedule appointments and maintain an organized, productive schedule.
• Manage patient check-in and checkout.
• Verify dental insurance eligibility and benefits.
• Follow up with insurance companies regarding outstanding claims.
• Collect patient payments and discuss financial arrangements.
• Coordinate appointments with general dentists, hygienists, and specialists.
• Maintain accurate patient records using Dentrix.

Clinical Support (As Needed)

• Assist dentists during procedures when additional support is required.
• Help with operatory preparation, room turnover, and sterilization.
• Support the clinical team during busy periods.
• Maintain infection-control and patient-safety standards.

Qualifications

Required

• Previous experience working in a dental office.
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Familiarity with dental insurance verification and scheduling.
• Dependable, punctual, and professional.
• Ability to work alternate Saturdays.

Strongly Preferred

• Experience with Dentrix.
• Previous dental assisting experience.
• Knowledge of dental terminology and treatment procedures.
• Experience coordinating specialty dental appointments.
• Ability to work independently and proactively solve problems.

What We’re Looking For

We value team members who are:

• Warm, welcoming, and genuinely caring toward patients.
• Reliable and committed to a consistent schedule.
• Positive, professional, and team-oriented.
• Detail-oriented and comfortable multitasking.
• Proactive, adaptable, and willing to help wherever needed.
• Interested in growing with a successful dental practice.

Schedule & Compensation

Position: Full-time, approximately 40 hours per week, including alternate Saturdays.

Job Type: Part-time

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k) matching

Education:

• Associate (Preferred)

Experience:

• Dental office experience: 2 years (Preferred)
• Computer Skills: 2 years (Preferred)

Work Location: In person