
We are looking for a friendly, energetic, organized, and patient-focused Dental Front Desk Coordinator** to be the welcoming face of our dental office.
If you love working with people, staying organized, and being part of a fast-paced team, we’d love to meet you!
As a Front Desk Coordinator, you will help create an exceptional patient experience while keeping the front office running smoothly.
WHAT YOU’LL DO
Patient Communication**
* Welcome patients with a warm, professional attitude
* Answer phones, texts, and patient inquiries
* Schedule, confirm, and reschedule appointments
* Follow up with patients who have missed or canceled appointments
* Help patients understand their appointments and next steps
Scheduling & Office Flow**
* Maintain an efficient and productive schedule
* Coordinate new patient appointments and emergencies
* Keep the schedule filled and minimize gaps
* Coordinate with doctors, hygienists, and dental assistants
**Insurance & Payments**
* Verify dental insurance benefits and eligibility
* Review treatment estimates and financial arrangements
* Collect copayments, deductibles, and outstanding balances
* Submit and follow up on insurance claims
* Assist patients with financing and payment options
**Patient Experience**
* Make every patient feel welcomed and valued
* Build strong relationships with patients and families
* Handle questions and concerns professionally
* Help create a positive, comfortable office environment
WE’RE LOOKING FOR SOMEONE WHO IS
โ Friendly, professional, and outgoing
โ Excellent at communicating with patients
โ Organized and detail-oriented
โ Comfortable working in a fast-paced environment
โ Reliable and accountable
โ A team player with a positive attitude
โ Comfortable using computers and dental software
โ Experienced with dental insurance — **preferred**
โ Previous dental front-desk experience — **preferred**
Pay: $20.82 - $31.09 per hour
Work Location: In person
Open Positions for a) Dental Assistant and b) Patient Coordinator
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New England Smiles
Hiring for
Dental Assistants, Dental Front Desk Coordinators
See all jobs โDental Front Desk Receptionist (Spanish Speaking)
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