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Dental Front Desk Receptionist (Spanish Speaking)

New England Smiles
๐Ÿ“ Hyde Park, MAยทPosted 4d ago
๐Ÿ’ฐ ~$44kโ€“$64k/yr

SPANISH SPEAKING DENTAL FRONT DESK / PATIENT COORDINATOR

We are looking for a friendly, energetic, organized, and patient-focused Dental Front Desk Coordinator** to be the welcoming face of our dental office.

If you love working with people, staying organized, and being part of a fast-paced team, we’d love to meet you!

YOUR ROLE

As a Front Desk Coordinator, you will help create an exceptional patient experience while keeping the front office running smoothly.

WHAT YOU’LL DO

Patient Communication**

* Welcome patients with a warm, professional attitude

* Answer phones, texts, and patient inquiries

* Schedule, confirm, and reschedule appointments

* Follow up with patients who have missed or canceled appointments

* Help patients understand their appointments and next steps

Scheduling & Office Flow**

* Maintain an efficient and productive schedule

* Coordinate new patient appointments and emergencies

* Keep the schedule filled and minimize gaps

* Coordinate with doctors, hygienists, and dental assistants

**Insurance & Payments**

* Verify dental insurance benefits and eligibility

* Review treatment estimates and financial arrangements

* Collect copayments, deductibles, and outstanding balances

* Submit and follow up on insurance claims

* Assist patients with financing and payment options

**Patient Experience**

* Make every patient feel welcomed and valued

* Build strong relationships with patients and families

* Handle questions and concerns professionally

* Help create a positive, comfortable office environment

WE’RE LOOKING FOR SOMEONE WHO IS

โœ… Friendly, professional, and outgoing

โœ… Excellent at communicating with patients

โœ… Organized and detail-oriented

โœ… Comfortable working in a fast-paced environment

โœ… Reliable and accountable

โœ… A team player with a positive attitude

โœ… Comfortable using computers and dental software

โœ… Experienced with dental insurance — **preferred**

โœ… Previous dental front-desk experience — **preferred**

Pay: $20.82 - $31.09 per hour

Work Location: In person

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Dental Front Desk Receptionist (Spanish Speaking)

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